154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 03, 2020

Fair, fast, dependable

I’ve had both of my dogs covered since before VPI became Nationwide. In all this time, every claim has been reviewed promptly and paid out exactly as the plan promises. Truly every interaction I’ve had with Nationwide customer service has been friendly and helpful. I’m grateful my boys have this insurance.

Insurer: Nationwide

By: JOHN

Useful
July 03, 2020

Very pleased

Pleased with service & customer service.

Insurer: Nationwide

By: Peter

Useful
July 03, 2020

Best Pet Insurance

I first joined PetsBest 15 yrs ago with my American Eskimo. We recently got a new puppy and enrolled her. I won’t use any other pet insurance.

Insurer: Pets Best

By: Karen Hopkins

July 03, 2020

Pets Best was there for me and my Doberman when he needed emergency surgery to save his life.

My Doberman went into Torsion (AKA Bloat) at 6 PM, right after our regular Vet closed so we rushed him to the closest emergency Clinic where they performed emergency surgery to untwist his stomach and save his life. I knew Pets Best had my back so I didn't even consider the expense but instead could focus on saving my beloved dog's life. He is alive and back home recovering thanks to quick action on my and the emergency Clinic's part. Pets Best was there for us all the way. The Claim process was simple and swiftly completed. I had signed up for Direct Deposit and the Claim was processed and settled surprisingly quickly and very fairly. My experience was so positive I have already recommended Pets Best to several friends. I highly recommend them!

Insurer: Pets Best

By: Kathy

Useful
Verified July 03, 2020

I didn’t have a claim because the last…

I didn’t have a claim because the last time I needed the vet my dogs eye had popped out. I ended up having to travel 140 miles effort I was able to get him treated! That was 04/15/2020! But this insurance will be nice to have as I have 5 rescue dogs. I do wish I could afford that plan with so many ops and one cat, but, I can’t right now. Maybe next year I can do that. Thanks!

Insurer: Spot

By: Laura

July 03, 2020

Thank you!!

Very easy to submit claims and got reimbursement very quickly.

Insurer: Nationwide

By: Carey

Useful
July 03, 2020

Nationwide Pet Insurance is one of the best decisions I've made for my pets!

Nationwide has been very easy to do business with. Their claims process is even easier now and I truly appreciate their quick response time. 90% of the time I have had excellent customer service. I have the wellness policy on two of my 3 pets (previously had 4 pets covered) and while it's not "cheap", it is well worth the cost if you need it. I have a pet who has been seriously injured and thus far the claims process and reimbursement timeline have been excellent (as mentioned above). I highly recommend them!

Insurer: Nationwide

By: Heidi

Useful
July 03, 2020

The best

We got Healthy Paws for peace of mind. It has come in handy when my dog daughter has tummy trouble and the bill was enormous. The customer service is always extremely helpful and filing a claim takes no more than a minute. They are the best.

Insurer: Healthy Paws

By: Zaineb

Useful
July 03, 2020

When contacting Spot Insurance on the...

When contacting Spot Insurance on the phone, they are personable and knowledgeable. If I have a question, they know the answer, it doesn't have to be researched. I feel appreciated when I deal with them. Online I get the same treatment with the same knowledge. It has been a great service.

Insurer: Spot Canada

By: Gladys

Useful
July 03, 2020

When contacting Spot Insurance on the...

When contacting Spot Insurance on the phone, they are personable and knowledgeable. If I have a question, they know the answer, it doesn't have to be researched. I feel appreciated when I deal with them. Online I get the same treatment with the same knowledge. It has been a great service.

Insurer: Spot

By: Gladys

Useful

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