207,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick reply from claims submitted.
Quick reply from claims submitted.
Insurer: AKC
By: Jo
Takes longer than I anticipated to process a claim
It does take longer than I thought it should to process a claim. There are a few companies that are better in that area. However, everyone I have talked to or corresponded with has been very helpful.
Insurer: Nationwide
By: Laurie
Is the hassle worth the pay back?
I don’t know honestly if the hassle is worth the 90% coverage! It’s awful to submit claims. I do it on the app, but then the correspondence is by mail. Doesn’t that defeat the point of an app? I also think the determinations are crap! I have had all my claims paid 90%, but when I sent in records of her first baby visit, there was a note about her tooth being turned. So they wrote it wouldn’t ever be covered. Which is hilarious bc it was a baby tooth! None of her big teeth are even turned per our vet. It’s not a concern, but when I saw the notification, I wondered who wasted their time trying to determine if a baby tooth issue would be covered???? Poor guy/gal wherever they are. She didn’t even have baby teeth by the time they sent that paper. My biggest issue is the inconsistency in messaging from people on the phones. I tried to send all her records in on my first claim, so they’d be on file. It messed that claim up and took forever to get sorted out. Then on another claim, they refused to process until I sent all the records. LOL! I know I had sent them, but it took like 5 reps and two months to finally get it sorted out. Somehow her spaying claim paid Fastest after all the ~drama.~ I am diligent and organized, but it’s exhausting. But I heard that’s the point right? So far I have gotten paid and I have actually come out ahead money wise. It takes a lot of effort, but it can be worth it depending on your grit.
Insurer: Nationwide
By: Alex
Very good insurance, helpful customer service and fast reimbursement.
Great insurance and company.
Insurer: Nationwide
By: Rebecca
FIGO does not cover anything
FIGO has yet to cover a single claim for our dog as they claim everything to be “routine”. Our dog got very sick and needed a $300 test- this was deemed “routine”. He required a cardiology exam - this was required “routine”. I would love to see a list of items that they do not just put “routine” for. Their explanation is very black and white. Over the past 6 months we have been hit with over $3, 000 in medical bills $0 of which have been covered by insurance. We will be dropping FIGO.
Insurer: Figo
By: Erin
It is great to have insurance for my Piao. He’s my family.
I have been pleased with insurance coverage for my ShihTzu. He recently had surgery and Nationwide covered 90% of the cost. After my deductible I have no worries about expensive vet bills.
Insurer: Nationwide
By: Barbara
Excellent service! Always there when I need them the most!
Having to worry about you pet’s health is so stressful, knowing that Nationwide will take care of most of the financial costs eases all my worries. I recommend this pet insurance to everyone who have a pet. Excellent service!
Insurer: Nationwide
By: Maria
Easy and Quick!
I am a new pet insurer and so happy to be with Nationwide. The rates are reasonable, the service is comprehensive, claim filing process is easy and reimbursement is quick! Thank you!
Insurer: Nationwide
By: Candee
Unfortunately the French bulldog puppy…
Unfortunately the French bulldog puppy we got has had several health issues and the insurance has become a life saver for us I am seriously happy that we have this coverage
Insurer: ASPCA
By: SANDRA BOZAK
Great insurance and customer service
thanks, nice job
Insurer: Nationwide
By: Tom