219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy Transaction
Easy transaction....all the work done by Vet and Trupanion.
Insurer: Trupanion
By: Gary
Best experience
I am so impressed by every aspect of my experience. Your employees were so helpful and caring. They helped ease a terrifying experience by using compassion and guidance.
Insurer: Trupanion
By: Darcey
Quick and efficient as always!
Quick and efficient, as always! thanks.....
Insurer: Trupanion
By: Shelley
Linda D. Pleasanton, CA
Trupanion always confirms receipt of my claims right away, and are super speedy in fulfilling them as well. I love the email invoice I receive, breaking down the items paid with percent covered. Also, whenever I've needed to speak with an actual representative over the phone, as when my dog first became ill, they were very helpful and answered my questions right away.
Insurer: Trupanion
By: Linda
I have had a wonderful experience with Trupanion last May when my lab required surgery!
I have had a wonderful experience with Trupanion last May when my lab required surgery!
Insurer: Trupanion
By: Judy
Communication is great and very timely.
Communication is great and very timely.
Insurer: Trupanion
By: Donna
Grateful. Thank you!
Our maltipoo has been insured since she was 2 months old and had been without incident for almost 8 years. She ran into some serious congenital health complications and we would have had to make a very difficult decision if we hadn’t had Trupanion pet insurance. We’re so so grateful that Trupanion stood by their word and helped us through a really tough time. Thank you...she’s doing so much better since the surgery.
Insurer: Trupanion
By: Kim
Great experience from day 1 (actually, 1 year old) to now. Grateful.
We went with Trupanion when our sweet Labradoodle came home, based on a recommendation. Trupanion staff has always been understanding and supportive when an issue arose, and we are always happy to recommend the company to friends and acquaintances. We are grateful.
Insurer: Trupanion
By: Pablo
Covers nothing, negative experience.
***Update 1/13/2020 I noticed that Figo also has my policy effective date incorrect as 12/28/2019 when I had been a paying customer since 2018.. I'm assuming this is one of the reason why they try to state my dog's vet's visits as'pre existing' and refused to cover the fees. I've had a chat with my vet and she too was confident that the fees from the clinic should have been covered by most credential insurance providers. Policy Holder: FGO10000068866 I've had a terrible experience with Figo. It came highly recommended through a friend so I signed up and became a member in mid 2018. During Christmas 2019, my dog, who had been perfectly healthy all her life throughout all her vet visits, started coughing strangely and we found specks of blood on her snout. We quickly took her to the vet and had the clinic send the insurance claim for the veterinary bills. The whole process took over 2 weeks with Figo closing, re-opening my claim, disappearing for days and requesting more and more my pet's previous records since her birth.. I managed to send them all the records from vets we had visited which clearly shows that *Karlie had no know issues.* And once all seems to be set, all my claims were denied and not a single cent was covered with Figo using 'pre-existing conditions' for all her expenses regarding this new symptom thatstarted in Dec 2019. I felt robbed knowing that my healthy dog has never had any issues before and having had Figo insurance for 2 years, they won't cover anything by claiming her condition was pre-existing while it was only discovered 2 weeks ago by the vet, after 1.5 years after being a Figo customer. At the end of the day, I feel robbed by Figo. It's not what I expected it would be.
Insurer: Figo
By: Michael Win