220,075+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,075 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy to navigate!
Insurer: MetLife
By: Mark Loughead
It was very easy to enroll on line
It was very easy to enroll on line. I have no other experience and have not submitted any claims.
Insurer: MetLife
By: Martha Clark
If I could give 0 stars I would. This is a scam.
If I could give 0 stars I would. This has been a complete scam, from the time I enrolled in March 2025 until now, end of May 2026. I have paid over $900 in premiums since I enrolled my pet. I have submitted 5 claims and ALL of my vet records. My vet's office also supplied all the records, which are very detailed, and go back 11 years. All of my claims were denied initially stating I hadn't provided the records. After proving all of them, I was told the claims would be reprocessed within 10 days. When I hadn't heard anything for over 30 days, I called customer service, and they confirmed I had provided everything needed and the man on the phone stated HE would personally ensure that ALL of my claims were reprocessed and he would contact me in 24-48 hours. That was 4 days ago. This morning I had an email stating I would hear from them in another 30 days. THIS IS UNACCEPTABLE. While I've been waiting on responses, I've been paying the premiums. My pet was NEVER covered under the insurance plan I've paid over $900 to keep him safe and healthy. I've done my part 100%. ASPCA Pet insurance has NOT provided the services I've paid for. I've wasted so many hours of time on the phone or sending emails and records and I'm currently waiting on the phone AGAIN right now. DO NOT pay for this service. It is a total waste of money. And a complete waste of time, trying to get your calims paid or your money back.
Insurer: ASPCA
By: MissDanelle
Very easy to add both pets.
Very easy to add both pets.
Insurer: MetLife
By: Erin Petrie
They will absolutely increase your…
They will absolutely increase your rates. They lie to your face saying they don't raise rates as your pet gets older, but they raise rates almost every year. They hide behind the spurious claim that they raise it based on cost of similar pet in similar area, which is just another way of saying we're raising rates as your pets are getting older. My pets insurance went up from about $80 on 2022 to $170 per month on 2026. That is more than 110% increase over 4 years, which is insane and way over inflation rates.
Insurer: Trupanion
By: RJ
It has been a week since signing up for…
It has been a week since signing up for pet insurance for a recently acquired kitten. I was charged immediately and yet still dont have coverage or updates on my policy. I want a refund and to cancel my I cant get a hold of anyone. Ridiculous to have to pay immediately and have to wait .
Insurer: Nationwide
By: Karalyne Richman customer
Smooth and Quick refund process
Easy to upload Vet bills and SOAP notes, quick turn around on pay out of vet bills.
Insurer: MetLife
By: Tina Neff
Easy claim submission online.
We had to use a different Vet Clinic than ours and submitting a claim online for the service was very easy!
Insurer: Trupanion
By: Scot
Great experience!
Amazing communication! And explanation of benefits is always so detailed. All calculations done correctly. Also, great to know that my kittens could see an emergency vet when accidents happen. Thanks for the fast review of claim.
Insurer: Fetch
By: Johana