220,075+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,075 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

220,075 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Trupanion

55,032 reviews

4.9
Nationwide

25,260 reviews

4.8
Prudent Pet

2,758 reviews

4.8
Lemonade

831 reviews

4.8
Healthy Paws

11,207 reviews

4.7

Category with most reviews

This chart shows the distribution of review categories.

Verified May 26, 2026

I have not had any issues so far with…

I have not had any issues so far with the claims process. It has been easy and straightforward, I think since I have been set up since 2019. It has gotten a bit more expensive since I first started but overall I am happy with my experience.

Insurer: Healthy Paws

By: Mackenzie Keen

May 26, 2026

Joshua Sabado was super

Joshua Sabado was super! Knowledgeable and friendly. A nice change from most customer service representatives. He helped us choose the right pet insurance for recently rescued dog. Thank you!

Insurer: Fetch

By: Randy

May 26, 2026

Lovely phone humans, such as Aileen!

Aileen was an absolute delight on the phone. I have had to call fetch three times now and everyone has been super helpful. So far, I have only signed up 3 cats on the insurance and haven't used them for reimbursement, but I feel confident they will deliver. Especially after through research on which pet insurance to go with. Than you Aileen for being so wonderful on the phone despite needing to do tedious work due to my mistake!

Insurer: Fetch

By: kertheater

May 26, 2026

The agent (Joshua Sabado) I spoke with…

The agent (Joshua Sabado) I spoke with was very knowledgeable. He even saved me $4 dollars a month on my quote, he was very helpful and answered all of my questions. I think this was the best company to go with after doing my research.

Insurer: Fetch Canada

By: Dimitri Mimi Andriopoulos

May 26, 2026

0 star

If you’re thinking about choosing Embrace for your pet insurance, I would strongly recommend looking at other options first. I paid a high monthly premium expecting support when my dog needed medical care the most. When my dog was diagnosed with pneumonia, Embrace classified it as a pre-existing condition and denied my claim. After months of paying for insurance, I received no reimbursement for my dog’s treatment. What makes this even more disappointing is that my dog has now passed away, and instead of receiving the support I expected during such a difficult time, I’ve been dealing with the added stress of denied claims and ongoing reimbursement issues while grieving the loss of my beloved pet. Pet insurance is supposed to provide peace of mind during emergencies, but my experience has been the opposite. Paying high premiums only to have claims denied when they matter most has been incredibly frustrating and heartbreaking. Based on my experience, I cannot recommend Embrace.

Insurer: Embrace

By: Maria Jessica

Verified May 26, 2026

Quick turn around for reimbursement

Quick turn around for reimbursement. EoB clearly explains what is and isn’t covered based on your chosen policy. Rates increase every year, sometimes with increased deductibles. I wish there was a price lock.

Insurer: Healthy Paws

By: Janice

Verified May 26, 2026

Customer support has always been…

Customer support has always been available and provided answers and/or resources quickly. The customer support people have always been polite and patient. Best- Leslie Nelson

Insurer: Trupanion

By: Leslie Nelson

Verified May 26, 2026

The representative

The representative, Art, was very helpful and answered all my questions.he would get 5/5! The telephone connection was terrible… I learned nationwide was having major tech problems… for that I’d score 1/5

Insurer: Nationwide

By: Suzanne

Verified May 26, 2026

Quick process with proper reimbursement.

Quick process with proper reimbursement.

Insurer: ASPCA

By: Nicole Harmon

Verified May 26, 2026

Website a little confusing

Website a little confusing

Insurer: Nationwide

By: customer

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