220,795+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,795 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Still waiting For My Check
Your great at taking my money, but not so great at paying out on a legitimate claim.
Insurer: Spot
By: Robert McPherron
Easy purchase
Easy to go through and purchase.
Insurer: MetLife
By: Tabitha Lopez
Submitting claims have been very easy.
Submitting claims have been very easy.
Insurer: Spot
By: Karen Freeland
Filing a claim with SPOT was a…straightforward experience
We’ve been with SPOT since 2022, and this was our first time submitting a claim. The claim filing process was straightforward; everything was easy to understand, and the agents who managed my calls were always ready to help and respond to my concerns. When your little puppies are sick, the last thing you want to focus on is the medical costs; it is reassuring to know that SPOT is looking out for us.
Insurer: Spot
By: Olivia Lofink
Easy to use website and very friendly…
Easy to use website and very friendly customer service. Further, the claims process was simple and very easy to understand. Finally, I was never in the dark about my two claims' status thanks to emails and texts updating me. I am very pleased with Fetch!
Insurer: Fetch
By: William McEvoy
App easy to use
App easy to use. Quick turn around.
Insurer: Spot
By: Kristine Kirk
Today when speaking with Joshua
Today when speaking with Joshua, he was very helpful, polite & answered all of my questions. I’m content knowing my fur baby can get the care he needs.
Insurer: Fetch
By: Karlianne
Easy to file a claim
Easy to file a claim, easy to talk to someone on the phone and fast settlement of my claim. Spot was a good choice.
Insurer: Spot
By: Debbie
No transparency/ Medical Review Process
No transparency, 30-day money-back guarantee doesn't help at all, The medical history review was completed after 30 days and resulted in the exclusion of almost everything from coverage. At that point I had already been charged for two months (pay attention to payment method, I didn't know/saw that once you sign up you are agreeing with the autopay) , and when I called to request the cancellation, I was told that I was going to be reimbursed only for the proportional period of the month. How can we be satisfied with an insurance that we don't know what will cover or not? the medical review wasn't reflecting my pet health conditions and vet reports, for example: Periodontal (dental) disease, they noted that it was not be covered unless my pet had an anesthetic dental cleaning performed, however during the visit to vet it was confirmed that my pet teeth was clean and not needing anything, so should I put my pet under anesthesia for something that he doesn't need? Disappointed.
Insurer: Embrace
By: Juliana