224,256+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,256 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Every time I’ve had to get in touch…
Every time I’ve had to get in touch with pumpkin everybody is so helpful, knowledgeable, and go out of their way to take care of my problems. I can’t say enough about them. I would recommend pumpkin to anyone.
Insurer: Pumpkin
By: Trina Braswell
RUN! DO NOT BUY this pet insurance
I’ve had a profoundly disappointing experience with MetLife Pet Insurance and I want to save others from the same frustration. On paper, the coverage looks great, and the marketing hype is strong—but the reality of actually using the insurance is completely different. Whenever I have submitted a claim, MetLife seems to default to denying it, frequently citing "pre-existing conditions" for issues that are clearly not pre-existing. It feels like they are looking for any excuse to avoid payment rather than supporting the health of my pet. The claims and appeals process is an absolute disaster. When you do have to file an appeal, you are entering a black hole. They don’t provide confirmation when they receive your documents, so you’re left wondering if your appeal was lost or simply being ignored. The process is incredibly long and arduous, forcing you to do all the heavy lifting to prove their own mistakes wrong. I am essentially paying for a service that refuses to fulfill its end of the bargain when I actually need it. If you’re looking for peace of mind, look elsewhere. This has been nothing but a headache and a waste of money. Do yourself and your pet a favor and find a more transparent and reliable provider.
Insurer: MetLife
By: Tom M
Excellent - but after an appeal
Excellent - but after an appeal. The claim for necessary dental extractions was initially denied, but was fully reimbursed after review on appeal.
Insurer: Trupanion
By: Frank
It was very simple registering my dog for insurance.
Very simple process and seems like a very good insurance.
Insurer: MetLife
By: Jennifer Morris
First time I had pet insurance
First time I had pet insurance. Quick efficient and simply amazing service, claim process and payment.
Insurer: Trupanion
By: customer
Wonderful quick service in our time of…
Wonderful quick service in our time of need
Insurer: Trupanion
By: Susan
Signed up for Nationwide pet insurance…
Signed up for Nationwide pet insurance through my work benefits to take care of medical expenses related to my aging cat Simba who is now 15. First claim I’ve submitted for $763 for preventative check up, vaccinations, prescription and xray scans to check a mass in his lung was denied. Reason for denial they do not cover preventative care and have deem the other treatments to a pre-existing condition. Waste of time and money
Insurer: Nationwide
By: Joe Stone
I don’t like how the processing takes…
I don’t like how the processing takes long. You need to wait for like 10 to 14 days. When the claim is not that hard to be honest. Everything is there like the picture of the bill is getting sent but it still takes long and why is the monthly keeps going up.?
Insurer: ASPCA
By: Fatima Carpo
They are not longer great after the company changed owners
Healthy Paws used to be great. This is my 10th year with them. But earlier this year, they were sold to Chubb. Ever since they changed ownership, it has been awful! My monthly rate is now over $400 per month for a 10-year-old golden, and they suddenly reduced my 80% coverage down to 70%! In addition, claims that were once easily approved using my Vets invoice are now denied each time. I used to tell all my friends to use Healthy Paws, but I am now going to tell everyone I know to stay away from them. Be warned! Most of the positive reviews are likely from how great Healthy Paws USED TO BE, but now that they were sold to Chubb, THEY ARE HORRIBLE!
Insurer: Healthy Paws
By: Derek