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Overall good experience
I've had a good experience with Spot Pet Insurance overall. The enrollment process was simple, and it's reassuring to know I have coverage for unexpected vet expenses. The claims process is straightforward, and I appreciate being able to manage everything online. The only reason I'm giving 4 instead of 5 stars is that reimbursements can take a little time depending on the claim, and understanding exactly what's covered requires reading the policy carefully. That said, the peace of mind and financial protection have made it worthwhile. I'd recommend Spot to other pet owners looking for reliable pet insurance.
Insurer: Spot
By: Sandy Horst
They were fine for the first year
They were fine for the first year. After a year and reaching my deductible they raised my premiums from $35 a to $205 a month. I see reviews saying they process claims quickly. Yes they deny claims very quickly.
Insurer: Healthy Paws
By: Gerard Moriarty
I honestly don’t get the positive reviews
I honestly don’t get the positive reviews when Fetch is one of the most greedy pet insurance companies in the market presently. Upping annual premiums by 100%-300% is what grifters do, not companies that genuinely want to help pets. They always have an excuse to not reimburse expenses. Ultimately we ended up canceling insurance for our senior pup - it makes no sense to pay $7k+ premium, plus deductible/copay for max $15k payout. My younger one has Healthy Paws; the difference between the two insurance companies is night and day.
Insurer: Fetch
By: GAURI SIKKA
The insurance fees have nearly tripled…
The insurance fees have nearly tripled over the past 5 years.
Insurer: Healthy Paws
By: TRust
Plan options
The plan options are terrible compared to what my other pets are grandfathered into.
Insurer: Nationwide
By: customer
Everything was very easy to do
Everything was very easy to do. The only two issues I have was I could only add 3 of my cats to the plan and I have 5. Also, when trying to connect to an agent, it never went thru.
Insurer: MetLife
By: Naomi Jackson
I’m supposed to have a company discount…
I’m supposed to have a company discount however the price I pay is more than the quote that I received. My puppy has had multiple urinary tract infections and every time a claim is filed, MetLife claims it’s a preexisting condition. How can that be? Apparently they don’t truly know the difference between preexisting condition and reoccurring condition. So my claims are not paid. I even resubmitted the paperwork from the vet showing the uti had cleared . Ugh I have wasted too many hours on this!
Insurer: MetLife
By: Denise
Once I learned how to get everything…
Once I learned how to get everything uploaded it was easy to use. I also like that they can send me money through Zelle.
Insurer: MetLife
By: Heather
Very straightforward
Very straightforward as far as filling out information, but I did have to reboot it a few times before it took my card.
Insurer: MetLife
By: Andrew Epsilantis