222,811+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,811 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to submit claims.
Easy to submit claims. Always reliable coverage for my frequent flyer dog.
Insurer: Pets Best
By: Karla Anderson
HORRIBLE
If i was able to give zero stars i would. Ordered my dogs meds a month ago and still didn’t get them. I called them multiple times, everytime the person on the phone told me how sorry they are and now they fixed it bla bla. I still dont have the meds. I called today and the person on the phone tells me that there is no active order. This company is not qualified for selling meds with this speed or poor communication skills. The person on the phone today told me she can order it for me ( heard this already 3 different times) so i ask when do you think i will get it cause i am moving out from that location today, she gets annoyed and tells me she cant tell me when is it gonna arrive, i ask how many days do you think it will take she again tells me as soon as possible, thats not what i ask for!!!! It took one call to cancel everything while took 6 calls to order meds and they didn’t even deliver it to me. Train your employees better or pay them more so they’ll actually care about their job and do it right
Insurer: Fetch
By: Mehtap Sude Sökmenci
Excellent
Super easy to navigate to and use AEP discount
Insurer: MetLife
By: Naeema Blankenship
Very expensive premiums
Very expensive premiums. And my deductible was never reached. Renewal rates get higher and higher, with no return even after submitting claims. It has to be catastrophic event for Fetch insurance to help you.
Insurer: Fetch
By: Manuel San Luis
They can't get their technology to work
For many months their website has not worked, nor has their app. I don't understand how the company cannot fix this. I had to email the claim. I didn't receive any receipt notification. They did pay efficiently on the day I was about to call to check.
Insurer: Pets Best
By: John
We have been with Fetch for 3 years
We have been with Fetch for 3 years. Our premium has increased over 100% in this time frame. They said it’s because my dog is getting older. Wow, he is 5. I don’t even want to know how much this will cost by the time he actually is considered older. Complete joke. Stay away from fetch unless you like being ripped off
Insurer: Fetch Canada
By: Jason
Bunch of scumbags
Bunch of scumbags, raised my rate after 8 years over 70% at renewal.
Insurer: ASPCA
By: Tommy
Pros and cons
1. The insurance covers a good amount 2. Contacting customer service is a handful it’s hard to get into contact with someone but once you do they do solve your problems. 3. I have conflicting opinions on how long it takes to get claims back some have taken a few days where I’ve had others go on for 3 weeks and have called with no update on them. 4. I would much rather dentals be covered by illness and injury rather than wellness. Dentals are very pricy and normally if you are giving dental chews and things like that it is preventative however if it’s not enough a dental is needed and it’s not covered under the injury or illness like I had thought. It deceived me a little cause I saw dental in my agreement but only for broken teeth which was not pointed out to me. So I will have to pay for the procedure all out of my pocket.
Insurer: Prudent Pet
By: brooke