207,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
207,034 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,688 reviews
10,944 reviews
5,175 reviews
58,937 reviews
14,599 reviews
Category with most reviews
This chart shows the distribution of review categories.
FANTASTIC COMPANY AND I LOOKED INTO ALL COMPANIES. MY VET RECOMMENDED THEM
I have been with this company for 8 years. The customer service is great. They go the mile.
Insurer: Embrace
By: Hillarey
very satisfied, all claims have been paid at the promised rate
My cat acquired diabetes and i submitted many claims covering the treatment and medications. All claims have been paid at 90% as promised
Insurer: ASPCA
By: Michael
I received prompt service after submitting my claim online.
I received reimbursement within a week of submitting my claim for my dog’s CCL surgery. Submitting online was very easy. A follow-up call asking about Colby and the insurance service was appreciated. The representative appeared to be genuinely interested in Colby’s progress. I have been a customer for 10 years and have always received this level of care with each claim I have submitted. I would not go without Pet Insurance.
Insurer: ASPCA
By: Nancy
Nationwide the best for you pet!
Great service, courteous helpful employees, the coverage gives me a great sense of security should my pet suffer illness.
Insurer: Nationwide
By: Carol
Nationwide is awesome!
5 star! Excellent
Insurer: Nationwide
By: Diana
Nationwide is amazing! We have them for cars and home, but......our pet Joey is our baby Nationwide is the best ever!!
Nationwide was so kind and caring more so than most of the insurance for humans I have had to talk to. They are there for you 24/7.
Insurer: Nationwide
By: Kathleen
Very helpful
The customer service has been very helpful when I had to really start using the insurance for my dog that was recently diagnosed with cancer, had to have an amputation, and now has a few other medical issues that she needs medication for.
Insurer: ASPCA
By: Heather
I am glad I have the coverage
I am glad I have this insurance. The claims are processed quickly, within 30 days, as they promise. Sometimes it is a bit difficult getting the more involved claims paid. The claims for hospital stays require a lot of resubmitting and medical records review. I wish there was an easier way to process such claims.
Insurer: Nationwide
By: Doris
Knowledgeable, kind customer service team!
The staff at ASPCA is always great. I love that every time I call they ask how my pet is doing. They always answer all my questions and I have a lot! The claims are easy to submit and you get reimbursed quickly. I highly recommend them to anyone looking a great, knowledgeable company that really cares about your pets.
Insurer: ASPCA
By: Kim
Extremely disappointed with Trupanion, use someone else.
I have 5 pets, all insured with Trupanion for years. They raise the premiums every year (significantly) and there is no cap on how much they can raise them. They will quote you a great rate to start but the next year they can raise it as much as they want. Personally mine have gone up $15/month but I have friends whose have gone up more than $50/month. As they did raise the premiums quite high, I used their chat on their website to raise my deductibles and lower the premiums, I clearly stated it was only temporary so I could work the new premiums into my budget. I specifically asked if the new deductibles would only apply to NEW claims, the advisor responded with 'exactly' and then proceeded with some blurb about how it works. Apparently, I missed the fact that his blurb did not specify new claims. Fast forward a few months, when I want to bring the deductibles down again, I am told that now any old claims I will now have to pay the new deductible even though I am reducing them, essentially they were PERMANENTLY changed to the higher deductible even though I had SPECIFICALLY asked about this and was told old claims wouldn't be affected. There is now also a 1 month waiting period for the lower deductibles to kick in (even though you pay for them) - which I was ALSO not advised about. Since it is in their policy / fine print, they refuse to help me, in fact when I asked a manager if there was anything they could do her answer was straight up 'no.' without even asking what she could do to help. All I wanted was for them to essentially reverse the deductible change in the first place, I offered to pay the difference in what my premiums would have been for the three months. They said no. So, essentially, to save $30/month on premiums, if I ever have to use an old claim again (ie allergies for my dog, urinary issues for my cat) I now have to pay HUNDREDS of dollars. That isn't even logical, I would not have changed my deductibles had I been provided that information. They refuse to help or even offer ANYTHING whatsoever. They don't care about client retention at all because they know that I am trapped with Trupanion because switching insurance companies, everything I've ever claimed or had issues with is considered 'pre existing' to another company. My suggestion? Go with Pets + Us. By the way, I work in the industry (at a clinic) and I repeatedly watch Trupanion deny claims, apply deductibles where they shouldn't be, and cause grief to already stressed out pet parents and to the clinics as well. Save your money, go somewhere else. Pets + Us will do direct billing too especially if it is a larger claim. Don't be fooled by their overly friendly sales people, they don't care at all about customers, pets, truly a greedy insurance company to the core.
Insurer: Trupanion Canada
By: Stephanie