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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The policy terms and what is covered…
The policy terms and what is covered are not clear. For example flea and heartworm preventive is only covered at $25 per year not per treatment. The website states no waiting period that is wrong. My first claim was denied because they stated my policy was not active yet. I have had 5 claims submitted and only 3 paid. Not worth the money. I will not be renewing my policy. VERY DISAPPOINTED!!
Insurer: Spot
By: Heidi Bo
The representative who helped me was so…
The representative who helped me was so helpful. He answered all of my questions.
Insurer: Nationwide
By: customer
It was easy straight to the point and i…
It was easy straight to the point and i think honestly perfect
Insurer: Nationwide
By: customer
The claim process is simple
The claim process is simple. Just upload your itemized invoice and you are done.
Insurer: MetLife
By: Brendon Evans
They were quick to complete the claim
They were quick to complete the claim. Much improved. In the past, it would take a few weeks.
Insurer: MetLife
By: MAURANN HAKUN
I am very thankful
I am very thankful. My Sammy got a surgery at ER which means “expansive medical cost” i am so glad i have spot insurance it paid most of my expenses. Most important thing is SAVED my furkid life!! I don’t have that much cash in my saving by then and I have no choice to not to save him. Spot insurance claims easy as pie with their APP. And I just got check today. Thank you spot insurance you made my life easier while bag things happened!
Insurer: Spot
By: Yixin Zhang
Very customer oriented and responds…
Very customer oriented and responds efficiently to claims
Insurer: MetLife
By: Muji
Salesrep was super helpful and friendly.
Salesrep was super helpful and friendly.
Insurer: Prudent Pet
By: avenkat.wfggmail.com
everything was great and good…
everything was great and good explaination
Insurer: Nationwide
By: Carmen Montiel
Fast, easy claim experience
Easy to upload bill and dr. Notes, received status emails from MetLife so you k ow where tje claim review standa and then payment right into my account in just a few days.
Insurer: MetLife
By: Lenore