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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Happy policy holder
Always receive prompt, professional service with claims paid.
Insurer: Trupanion
By: Richard
I have always had a good experience when speaking to customer service members.
I have always had a good experience when speaking to customer service members. I have yet to need to use the insurance, but am satisfied knowing it is available when needed.
Insurer: Trupanion
By: Melissa
I think that your Online Chat is extremely helpful.
I think that your Online Chat is extremely helpful. I really love Christine. She is kind, patient, and if I have any other questions, I hope that she is the one I am talking to. Love extremely positive customer service.
Insurer: Trupanion
By:
Knowledge friendly
Knowledge, friendly
Insurer: Trupanion
By: Sheila
Never any problems with filing claims.
Never any problems with filing claims. Great customer support.
Insurer: Trupanion
By: Shevaun
Prompt and knowledgeable phone help.
Prompt and knowledgeable phone help.
Insurer: Trupanion
By: Bonnie
Super fast!
Super quick acknowledgement and super quick resolution!
Insurer: Trupanion
By: Ann-Marie
They're good at communication about coverage.
They're good at communication about coverage. My only complaint is that my dog had an ear infection when we first signed up, then got another ear infection 5 years later, and the second one wasn't covered.
Insurer: Trupanion
By: