154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 02, 2025

So Many Pets

With two cats with chronic health issues and. Doberman Pinscher who gets into trouble. We file a lot of claims. Pets Best has never denied a claim. Even the $7000 claim went right through.

Useful
July 02, 2025

Very very happy.

"Being a long time dog owner, when we got our most recent 2 dogs we decided to be proactive about long term financial protection from catastrophic disease or injury. One of the dogs developed a very serious neurological disorder and requires significant meds and treatment. Pets Best has covered the expenses without issues or challenges. We are grateful to have a quality company standing behind their product. We could not be more happy with our decision

Insurer: Pets Best

By: Art

Useful
July 02, 2025

Jordy’s stomach issue

Jordy started throwing up daily, I took him to our local clinic, they took X-rays. He was referred to Nelson’s Veterinary Clinic to be further examined by Dr. T. Taylor. Jordy was diagnosed with an obstruction inside his stomach at rectum. He had surgery the next day. A growth was removed and sent for testing, results later determined non cancerous. He is still recovering from surgery but is doing a lot better. I had difficulty at first speaking with some individuals at ASPCA about records for Jordy for his whole life are only at local clinic, the ones at Dr. T. Taylor’s clinic were only the dates of Jordy’s current medical issue. After speaking with Adin at ASPCA all was understood and they covered all of the care Jordy received thank you very much.

Insurer: ASPCA

Veterinarian: Nelson veterinary clinic

By: Anthony

Useful
July 02, 2025

Second Fur Baby

My soul baby battled 2 cancers and Pets Best was there for us through it all. I couldn't have done her expensive cancer treatments if it wasn't for Pets Best. Unfortunately, we lost the battle. But because of Pets Best, I got to spend 5 more months with her post diagnosis I recently ended up adopting a fur baby that I'm fostering and of course I signed up the baby with Pets Best right away. There's no other insurance company that I would trust. My fiance's baby uses Pets Best as well and we always tell our friends and families about how great they are

Insurer: Pets Best

Veterinarian: The Pet Doctor of Flushing

By: Collen

Useful
Verified July 02, 2025

Filing a claim was simple and easy

Filing a claim was simple and easy. Review took less than a week and I had my reimbursement quickly

Insurer: Fetch

By: Tricia O'Neal

July 02, 2025

False advertising

Title: False Advertising I enrolled my 1.5-year-old neutered Boxer mix with Healthy Paws based on their reputation and the understanding that rates wouldn’t increase arbitrarily. I was paying $48/month for 80% coverage with a $250 deductible, which felt reasonable. I’ve had a good experience with claims — the app is easy to use, and reimbursements were processed quickly. However, I was surprised and disappointed to see my monthly premium jump to $60, despite having no major claims or changes in coverage. When I signed up, I understood that rates would stay stable unless veterinary costs significantly increased. This hike feels excessive and poorly explained. After some research, I’ve found that many customers have experienced similar increases, which contradicts how Healthy Paws was originally marketed to me. I think it’s important for potential customers to know that premiums can rise sharply, even without claims. I’m now looking into other providers with more transparent pricing.

Insurer: Healthy Paws

By: Na

July 02, 2025

This must be a scam

I have no idea what kind of scam this is. I took my dog to the vet for itching on his feet.. $369 vet bill. Only $118 of the bill is applied to the deductible. The vet's exam fee is denied! I'll give this fly-by-night outfit one more chance then take it to the NYS Insurance Commissioner.

Insurer: MetLife

By: Craig

Useful
Verified July 02, 2025

The emergency hospital accepted…

The emergency hospital accepted Trupanion direct payment. That was extremely helpful to us. We paid our deductible and a little over the deductible and we were done.

Insurer: Trupanion

By: V.Craig

Verified July 02, 2025

The claims processing wizard is simple to follow and easy to use.

The website is easy to follow and make a claim.

Insurer: MetLife

By: Marigen Jaeger

July 02, 2025

I love having my three babies insured…

I love having my three babies insured with MetLife Pet Insurance! The claim process is so easy, the peace of mind that it gives me is unmeasurable. My two mischievous Beagles and my Akita Shephard Mix get the best care possible by having MetLife Pet Insurance!

Insurer: MetLife

By: Rosa Rendon

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