217,169+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,169 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
217,169 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,797 reviews
11,093 reviews
5,422 reviews
55,032 reviews
8,958 reviews
Category with most reviews
This chart shows the distribution of review categories.
Jan Hauer
It works really well to have the Animal Hospital bill you, and the reimbursement appear in my checking account. I need to go back and submit the invoices where we did not ask the hospital to bill you. Thanks.
Insurer: Trupanion
By: Jan
You guys are always available and ready to answer all my questions
You guys are always available and ready to answer all my questions
Insurer: Trupanion
By: Jodell
Thanks Trupanion every one.
The woman on the phone Kathy was beyond sensitive intelligent empathic helpful everything a woman that's working in her job title position should be I give her a 10 and I don't give anybody a 10 she's a special special person and I'm thankful to have spoken to her through this critical time when my dog is passing. Her heart came through as well as your professionalism. Please if you would tell her special thank you from Dr. hays/scott
Insurer: Trupanion
By: Scott
Good service most of the time!
Good service, most of the time!
Insurer: Trupanion
By:
First bad experience in 9 years
I made a claim on a condition my pet was diagnosed with in the fall that I had already met the deductible for and was told it was a '�new condition'� and started a new deductible. I might have caused confusion because I called it arthritis the second time and degenerative joint disease/cervical pain the first time, but when I emailed to explain they're the same condition I got no response. Also, I'm disappointed to learn your policy on rx diets is only to cover them for the first 2 months. It doesn't make sense to me because no other prescription is treated this way, seems a little inconsistent with the comprehensive coverage I'm used to expecting from Trupanion. Honestly I'm a bit frustrated with the whole experience this claim and it comes at a bad time - I was about to sign up my new kitten and I also opened my own practice and had been planning to advocate for pet insurance. I'm putting a pin in that for now if Trupanion is going to start getting sticky on things that should be covered. Insurance companies have a reputation for that kind of behaviour, and I've never had an issue for the last 9 years so I'm hoping it's not the start of a trend.
Insurer: Trupanion
By: Carly
everyone I have spoken to on the phone from Trupanion is very kind compassionate and helpful
everyone I have spoken to on the phone from Trupanion is very kind, compassionate and helpful
Insurer: Trupanion
By: Sheryl
Extremely helpful with geat follow up.
I have had excellent service from Embrace. They were very helpful when explaining what they could offer, patiently answering all my questions. They have been very fair in processing the claims I have sent. They are also very good about follow up regarding the status of claims.
Insurer: Embrace
By: Marilyn
Review
Good customer service and follow up
Insurer: Hartville
By: Shaikat
PetsBest is a lifesaver for my cat, Nala, I couldn't treat her illness without this insurance...
Pets Best insurance is literally a lifesaver for my cat Nala. She has been sick with a chronic condition for a year and a half, and has required multiple vet visits, testing when she got complications, and numerous medications, both ongoing for maintenance and others when the condition flares up again. One medication in particular is so expensive, I could never afford it on my own. Pets Best not only pays me back 90% of what I pay to my vet for all these sick visits/treatments, they pay me back so quickly and reliably that I can usually use the money to pay for Nala's next round of medicine! I could never have helped my sweet girl feel better without Pets Best, I really feel they are with me at the vet's office saying, "Don't worry. We've got this!" as I deal with how I'm going to pay for Nala's vet costs. I cannot express how important this has been to our family, knowing we have the security of not having to weigh treating Nala against paying our bills. I honestly don't know why anyone would NOT have pet insurance! But other insurers I'd been with in the past had complicated claims processes or questioned everything so many times that I'd give up and leave money on the table because it was just too time-consuming to deal with it. Pets Best is different, they make the claim submission process so easy! It's all online and crystal clear (or you can do it by mail also, for me online is easier). The only things I need are the vet diagnosis on the claim form and my receipt as paid that gets sent to the Pets Best claims department. If there is ever a question about coverage or details they reach out to me immediately to let me know what my vet may need to explain to them -- but that has only happened maybe twice in over twenty claims they have paid for in the past 18 months. I know this is going to sound over-the-top but I just can't say enough good things about this company. I think when it comes to the health of your animal companions, there is just no way of thanking a company like this for just being who they are.
Insurer: Pets Best
By: Pamela