154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

327,440 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,675 reviews

4.9
Healthy Paws

10,919 reviews

4.9
Fetch

5,109 reviews

4.9
Trupanion

58,886 reviews

4.9
Pets Best

14,554 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

July 27, 2024

Denies everything

All around bad experience. The app is convenient but has many glitches. However customer service was very responsive which is why they’re getting 2 stars instead of 1. But overall bad insurance experience clearly out for a profit instead of actually providing ease of mind. So much work obtaining and uploading records only to get minimal reimbursement or complete denial. When I had an actual problem visit to use the insurance with it was denied because my vet’s documentation “wasn’t sufficient”?! Like any vet would go and re-write an entire visit and add unnecessary details to hopefully get a few bucks back…

Insurer: Figo

By: Zach Selzler

July 27, 2024

Denies everything

All around bad experience. The app is convenient but has many glitches. However customer service was very responsive which is why they’re getting 2 stars instead of 1. But overall bad insurance experience clearly out for a profit instead of actually providing ease of mind. So much work obtaining and uploading records only to get minimal reimbursement or complete denial. When I had an actual problem visit to use the insurance with it was denied because my vet’s documentation “wasn’t sufficient”?! Like any vet would go and re-write an entire visit and add unnecessary details to hopefully get a few bucks back…

Insurer: Figo

By: Zach Selzler

July 27, 2024

Denies everything

All around bad experience. The app is convenient but has many glitches. However customer service was very responsive which is why they’re getting 2 stars instead of 1. But overall bad insurance experience clearly out for a profit instead of actually providing ease of mind. So much work obtaining and uploading records only to get minimal reimbursement or complete denial. When I had an actual problem visit to use the insurance with it was denied because my vet’s documentation “wasn’t sufficient”?! Like any vet would go and re-write an entire visit and add unnecessary details to hopefully get a few bucks back…

Insurer: Figo

By: Zach Selzler

July 27, 2024

Denies everything

All around bad experience. The app is convenient but has many glitches. However customer service was very responsive which is why they’re getting 2 stars instead of 1. But overall bad insurance experience clearly out for a profit instead of actually providing ease of mind. So much work obtaining and uploading records only to get minimal reimbursement or complete denial. When I had an actual problem visit to use the insurance with it was denied because my vet’s documentation “wasn’t sufficient”?! Like any vet would go and re-write an entire visit and add unnecessary details to hopefully get a few bucks back…

Insurer: Figo

By: Zach Selzler

July 27, 2024

Denies everything

All around bad experience. The app is convenient but has many glitches. However customer service was very responsive which is why they’re getting 2 stars instead of 1. But overall bad insurance experience clearly out for a profit instead of actually providing ease of mind. So much work obtaining and uploading records only to get minimal reimbursement or complete denial. When I had an actual problem visit to use the insurance with it was denied because my vet’s documentation “wasn’t sufficient”?! Like any vet would go and re-write an entire visit and add unnecessary details to hopefully get a few bucks back…

Insurer: Figo

By: Zach Selzler

July 27, 2024

Denies everything

All around bad experience. The app is convenient but has many glitches. However customer service was very responsive which is why they’re getting 2 stars instead of 1. But overall bad insurance experience clearly out for a profit instead of actually providing ease of mind. So much work obtaining and uploading records only to get minimal reimbursement or complete denial. When I had an actual problem visit to use the insurance with it was denied because my vet’s documentation “wasn’t sufficient”?! Like any vet would go and re-write an entire visit and add unnecessary details to hopefully get a few bucks back…

Insurer: Figo

By: Zach Selzler

July 27, 2024

Denies everything

All around bad experience. The app is convenient but has many glitches. However customer service was very responsive which is why they’re getting 2 stars instead of 1. But overall bad insurance experience clearly out for a profit instead of actually providing ease of mind. So much work obtaining and uploading records only to get minimal reimbursement or complete denial. When I had an actual problem visit to use the insurance with it was denied because my vet’s documentation “wasn’t sufficient”?! Like any vet would go and re-write an entire visit and add unnecessary details to hopefully get a few bucks back…

Insurer: Figo

By: Zach Selzler

July 27, 2024

Denies everything

All around bad experience. The app is convenient but has many glitches. However customer service was very responsive which is why they’re getting 2 stars instead of 1. But overall bad insurance experience clearly out for a profit instead of actually providing ease of mind. So much work obtaining and uploading records only to get minimal reimbursement or complete denial. When I had an actual problem visit to use the insurance with it was denied because my vet’s documentation “wasn’t sufficient”?! Like any vet would go and re-write an entire visit and add unnecessary details to hopefully get a few bucks back…

Insurer: Figo

By: Zach Selzler

July 27, 2024

Denies everything

All around bad experience. The app is convenient but has many glitches. However customer service was very responsive which is why they’re getting 2 stars instead of 1. But overall bad insurance experience clearly out for a profit instead of actually providing ease of mind. So much work obtaining and uploading records only to get minimal reimbursement or complete denial. When I had an actual problem visit to use the insurance with it was denied because my vet’s documentation “wasn’t sufficient”?! Like any vet would go and re-write an entire visit and add unnecessary details to hopefully get a few bucks back…

Insurer: Figo

By: Zach Selzler

July 27, 2024

Denies everything

All around bad experience. The app is convenient but has many glitches. However customer service was very responsive which is why they’re getting 2 stars instead of 1. But overall bad insurance experience clearly out for a profit instead of actually providing ease of mind. So much work obtaining and uploading records only to get minimal reimbursement or complete denial. When I had an actual problem visit to use the insurance with it was denied because my vet’s documentation “wasn’t sufficient”?! Like any vet would go and re-write an entire visit and add unnecessary details to hopefully get a few bucks back…

Insurer: Figo

By: Zach Selzler

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