154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
331,057 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,677 reviews
10,925 reviews
5,119 reviews
58,897 reviews
14,559 reviews
Category with most reviews
This chart shows the distribution of review categories.
Quick and painless
Just very quick and painless
Insurer: ASPCA
By: Jeffrey Townley
so easy to apply & use.
so easy to apply & use.
Insurer: Spot
By: Granny gp
Claims process
The claims process was quick and easy…. Something needed when you are already stressed about your pet’s health
Insurer: Spot
By: Gregory Parker
Horrible Customer Service
I have been waiting two weeks for them to finish this simple claim that I upload a claim every month for my dogs allergies, and get it back in a week, now it is going on over two weeks, and they keep emailing me saying to resubmit invoice, which I kept doing, long phone hold times, and rude agents who try to rush you off the phone, and do not know how to do their jobs! I was paying $92a month for my dog, and last year they upped it to $126 a month, which is absolutely ridiculous! This company has gone downhill, and they do not care about the customers
Insurer: Embrace
By: Customer
Don't recommend
I request my policy multiple times and they never sent it to me.
Insurer: Spot
By: Itzel Miranda
I am beyond grateful to Embrace
I am beyond grateful to Embrace for all their support in caring for my beloved Gemma (calico shorthair) during this past year. I recommend Embrace to all my pet-loving friends. They are truly angels!
Insurer: Embrace
By: Lorraine Fontana
Pet Insurance
After paying for dental work. I researched pet insurance and decided to go with MetLife. I love them. If I have questions I can call and get answers. Everyone is friendly and helpful. I wish claims were processed a little faster but otherwise highly recommend them. I just recently picked another policy up for my cat.
Insurer: MetLife
By: sally
Timely reimbursement
Timely reimbursement. Ability to receive and process both emergency and regular veterinarian office records efficiently
Insurer: Spot
By: Michael Alper
Run!
Worst experience with an insurance company ever! I purchased the insurance after my cat developed symptom of pulling out fur, which appeared to anxiety related. Shortly after effective date he was diagnosed with diabetes. Diabetes is not related to alopecia. The claims were denied, I appealed and vet sent in a supporting letter which agreed alopecia is not a symptom of diabetes. The appeal was denied. The denial letter did not provide any information regarding the next stage of the appeal process, or the 30 day time frame for appeal. 6 weeks after I received the letter, I called to get information on the appeal process, and was told the time had expired. Metlife's conduct is disgraceful. Don't waste your money or time.
Insurer: MetLife
By: Lynn
Always great.
They have always paid my claims and I had over five dogs that were covered by them. They never refused any claims they even paid for two knee surgeries on one of my dogs and they always pay for the euthanasia part at the end of life. I've had MetLife for over 13 years and I have gotten back quite a bit of reimbursement which would have cost me an out-of-pocket since I always had five dogs at a time. I highly recommend this insurance to all the people who ask me what insurance I use I just tell them that they just don't cover pre-existing but otherwise they're great. Plus they less then any others I have checked. Especially for senior dogs.