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Car Accident - A ruf couple of weeks!
Our beloved dog was recently in a car accident and possibly related acute blindness. Embrace has been a godsend for ensuring he gets the care he needs.
Insurer: Embrace
By: Jim
Easy to file a claim, fast payment
Couldn't have been more pleased with the quick payment for the vet bill for my dog with allergies. The website made it easy for me to upload the bill and office notes for the visit, as well as, tracking the status of my claim.
Insurer: Embrace
By: Carla Winston
Great customer serviceeverytime I need…
Great customer serviceeverytime I need help.
Insurer: Embrace
By: Chris James
Impressed with quick claim processing
This is my second claim for my 1yo puppy (xray for possible ingestion of toy parts; and to remove 2 deciduous baby teeth). Both claims were responded to and processed quickly. For my previous dog I used Trupanion, but the prices have become ridiculously high. I researched SPOT and was very impressed with the reviews and the monthly rates. I absolutely made the right decision!
Insurer: Spot
By: Julie Price
great coverage for testing
great coverage for testing. Best insurance I have experienced for my dog. We used to have another company that did not cover anything. Thank you for being an honest and good insurance company!
Insurer: Embrace
By: MegS
It is fast and easy
It is fast and easy. Im grateful that it has dental coverage. However, they should include multi pet discounts, or microchipped discount, like other insurance companies.
Insurer: Fetch Canada
By: Vivian Tung
Waste of money,this pet insurance is a…
Waste of money,this pet insurance is a trash..
Insurer: Embrace
By: mimi Alves
Grateful Pets Best exists!
My boy Blue has been suffering with GI issues for 2 years now. Because of Pets Best superb coverage, our wet was able to perform the tests needed to find the cause of the issues. I am so grateful to Pets Best! Bonus, submitting a claim is easy. I experienced the most seamless transactions, no back and forth or delays.
Insurer: Pets Best
By: Michelle N
Sad experience...lesson learned
My cat Lucy 10 yrs old had to have emergency surgery to remove her right eye on 8/13/24. After being told the surgery needed to be done immediately I called ASPCA pet insurance at 4:00 that afternoon. Having read the claim form there is a place you can check "to pay the vet". That meant to me ASPCA would do a pre-certification. While speaking to an agent named "Bunny" I was told how to fill out the claim form and send an estimate from the vet to an email address. After waiting for three hours I called back only to be told by a supervisor that pre-certifications cannot be approved after 5:00 pm!! It was now 7:00!! Finally after three hours of crying the Vet offered me a payment plan if I put down $1000 which I did. I called today 8/26/24 to followup on the claim. I stated I had final actual numbers to report. Spoke to Michael and after a very long conversation he said he would cancel the old claim and I should start a new one. I went to my online account and saw that the claim had been denied due to a pre-existing condition. It was not the old condition of the eye that caused the need for removal it was an accident to the cornea! What I cannot understand is why I was not told of the decision not to process the claim AND being told to submit new documents when the claim was DONE!! Needless to say I will never buy pet insurance again I will save that money to pay for future care for Lucy!!
Insurer: ASPCA
By: Kathy Ek
Safe
Hello, when ever I've called guidance in submitting my claims...representatives are very knowledgeable courteous... I feel safe having this Embrace for my Dog Insurance.....
Insurer: Embrace
By: Gloria Desilva