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I bought insurance when I got a new cat and after he was examined by the vet. He was from an old friend who had died. About 2 months after the adoption, I found a lump on him and it was lymphoma. After an initial denial, which was due in part to an error in the vet records, Trupanion paid his claim in full for surgery, heart work up, and follow up chemo. Thank goodness I bought this and I had a full physical exam at the time of purchase to document his condition. Over $4,500.00 in expenses were paid, very promptly once the initial denial was reversed. The claims rep, Cheri, was very nice and helpful.

I bought insurance when I got a new cat and after he was examined by the vet. He was from an old friend who had died. About 2 months after the adoption, I found a lump on him and it was lymphoma. After an initial denial, which was due in part to an error in the vet records, Trupanion paid his claim in full for surgery, heart work up, and follow up chemo. Thank goodness I bought this and I had a full physical exam at the time of purchase to document his condition. Over $4,500.00 in expenses were paid, very promptly once the initial denial was reversed. The claims rep, Cheri, was very nice and helpful.

I submitted my first claim, and was initially denied coverage. I was offered the opportunity to submit more information to support my claim in an appeal process. They accepted a letter from my veterinarian providing further explaination, and the original decision was subsequently overturned. The claim was accepted and charges applied to my deductible. I submitted a further claim and the charges were reviewed swiftly and a check issued without a hassle. I'm very pleased with this company.

We are glad that we had Petshealth insurance for our cat when he came home with a broken leg. We would not think of putting our little tiger down if there was a cure, but taking our pet to the vet is getting to be rather expensive and without pet insurance we would be risking severe economic hardship. My only regret is that I had taken only the basic plan but after this experience I am probably going to increase my coverage.

My 7 year old Golden Retriever is healthy and normal. But ten days ago, his throat became horribly swollen. I took him to the vet; they thought it might be cancer. I prepared myself, best as I could, and waited for the test results to come back. In the meantime, his throat continued to swell. He went from a baseball to a watermelon or a football - it was swollen behind his ears, in his lips, and through his whole neck. It was horrifying. I received word after 2.5 days that it was an inflammation; he had a fox tail in his throat.It was infected. He was treated with antibiotics and an anti-inflammatory drug. I was instructed to use hot compresses throughout the day. In a few days he started to drain; a pinhole opened up. The swelling continued and finally, the pinhole became 1/2 inch deep and 1 1/2 inches wide. It drained for five days. He is on the mend and has his appetite back now. Pets Best has processed my claim and it is on its way. When he finishes the antibiotics, and the wound has closed, if the swelling comes back he may require exploratory surgery to dig for the foreign object causing the inflammation - But I think Chai will be fine!

We purchased pet insurance for our rescue dog shortly after getting her. Thankfully, she's pretty healthy. But, for the few claims I've filed over the past 2 years, I've found the folks at Embrace to be responsive, informed and very helpful. The claims have been processed very quickly. I'm a very satisfied customer!

Filed my 1st claim since having this insurance and it was as painless as an insurance claim could be. They were all so very helpful. And they are covering my dogs elbow displasia, which so many other companies I researched wouldn't have (a big portion of why I chose this company). I can't go through another ordeal like I did with our puppy a few years ago and it is so comforting to know we have Embrace now.

We have two norfolk terriers who tend to eat anything and everything they can find on the ground. They have been at their regular vet and an Emergency Pet Care center numerous times, being treated for everything from ingesting a pine cone to just plain stomach upset. This does not come cheap - and Pet's Best has paid 80% of the cost each time.

Our 15 year old Australian Terrier, Mattie, is very healthy, just old, so I was thrilled to be able to get her health insurance at all and for a low rate to boot. Since being covered she has had a bad ear infection and (what turned out to be) benign growths removed -- the claims were processed within two weeks and paid as promised. I recommend Pets Best Insurance to every pet owner I meet! Thank you, Pets Best!

We have used ASPCA for over a year now. We signed up when our dog was just 4 months old. It's been a real benefit having ASPCA insurance and they could not be easier to use or more responsive. I recommend them to any pet owner.