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I've had ASPCA pet insurance for my dog, Casey, since I got him 3 yrs. ago. The first time I filed a claim (for a fight over a tennis ball) I was very happy with my reimbursement. Then, just last month, Casey needed ACL surgery. I was very impressed, relieved and happy for the reimbursement which was about 65% of the total. And for both claims ASPCA said they would handle the claim within 30 days and they did so without any hassle. I have total peace of mind with ASPCA.

I have worked in veterinary hospitals for 17+ years and have delt with alot of insurance companies. After alot of research, I chose Pets Best for my 4 Great Danes. They couldn't be better!!! Easy to understand forms/criteria, knowledgable employees (yes, you talk to a person), quick and efficient payments. I recommend Pets Best to all of my clients and friends!

I have only good things to say about Embrace. I have a teacup Yorkie and visits the doctor regularly. I dont have any issues. Im current waiting for a refund check which was submitted on the 23rd of November. I submitted the claim from a Feb doctor visit and they had no issues refunding money back to me. So far so good.

My Cocker Spaniel mix had to have a papiloma (horn-like growth) removed from her paw two years in a row. The customer service people were so helpful during this stressful time. And the reimbursement checks arrived before the credit card bill. I am so glad we decided to get Embrace Insurance for both our dogs.

We have had ASPCA pet insurance on our 7 year-old Lab, Crusoe, for 2 years. We selected Level 4 of insurance which covers a number of wellness procedures. We had dental work done, including an extraction, as well as cleaning and this was covered. They also cover shots and heartworm meds and tests. Having this insurance makes it affordable to keep our dog healthy. He has had a couple of ear infections (common for the breed) and treatment is covered.

I have had Pet Best Insurance since January 18, 2010. My dog, Donald tore his ACL in his rear leg while I was volunteering at a Best Friends Big Adoption Event on November 7, 2010. Their policy is which states "in most cases the acl tear is not paid until a year into your policy. They denied my claim two months before my year. They did not even offer to pay a portion of it. I've been paying for nothing! Your customer service rep was rude to where it was hard for me to stay calm. Donald is my family and we were both treated like dirt. My vet even recommended Pet Best to me. I will not recommend Pet Best to my worst enemy. Matter of fact I will write to the LA Times and to the TV news to have them investigate all pet insurances starting with Pet Best. I will also let everyone I meet at all the adoptions I volunteer with and all the dog shows how terrible you will be treated if you get a plan with them. I will tell anyone who listens to me how bad you are. If you do not want to pay any ACL's the first year of the policy ......get rid of the "in most cases" phrase. Donald is my fourth cairn and ACL's are not common with cairns.

I got Embrace for my lab puppy after she developed a congenital problem with her ankle. although congenital problems are not covered, she has been well covered for her shots and some other problems she has had. The claim review process is simple and quick and the checks are issued without any hassle. I wish human health insurance was this good!

My older dog had a tumor on his eyelid that was causing discomfort, continuing eye infections and the possibility of permanent eye damage and vision loss. He had another tumor on his knee. Both were removed at the same time. Based on my health insurance claims experience, I dreaded filing claims on my dog. I was pleasantly surprised. It could not have been easier, the response was timely, explanations thorough and the coverage was much better than I had hoped for. I would not even consider having a pet without insurance coverage. The rates are nominal and the peace of mind is exceptional.

I had three cats (one mixed breed and two Balinese) on ASPCA and in all cases of claims except for one they refused to pay anything, arguing pre-existing and/or heridtary condition even though there were no known problems when I first insured the cats. They seemed to view life as a pre-existing condition. I cancelled after having wasted money on ASPCA and being subject to paying large vet bills on my own. Highly dissatisfied to the point of thinking this is a sham / fraudulent company.

Should something catastrophic happen to our dear boy, Tyler, I don't want my choices to come down to money. We have become extremely attached to our terrier mix. Some years we have benefitted from having insurance, some years we haven't used it at all. Until the money starts growing on the trees in my backyard, I will keep paying my premiums! Tyler is 11 now, so I feel we could be coming into his stage of life where the big issues could arise. Pet insurance gives me peace of mind, knowing we'll be able to take good care of him until the end. My tip is to get insurance on your pet when they are young and healthy.