154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 24, 2020

Service. Quality. Price. What more can you ask for?

After researching several pet insurance companies I chose spot because of the flexibility in choosing the deductible and coverages, as well as the great reviews. The policy document is easy to read and very clear as to what is and isn’t covered. I’ve already made claims under the policy and am impressed as to the communication and turn around time for approval and payment. Everything is done right in the app. They explain what is approved and what isn’t (and why). Apply the deductible, and issue a reimbursement within a couple of days. Customer service is responsive and treat you like a real person. And I even appreciate their informational emails about dog training and other helpful tips. Really happy I chose them. Highly recommend.

Insurer: Spot

By: Georgia Green

Verified August 24, 2020

Welcoming us quickly!

I appreciated the phone call to welcome us to the insurance!

Insurer: Spot

By: Ash

August 24, 2020

Very happy to have insurance for Rhino

Very happy to have insurance for Rhino. Takes so much stress off anytime something happens and he needs to see his vet.

Insurer: Pets Best

By: lisa pilozo

Verified August 24, 2020

Thankful

My 12 year old dog Leroy had an accident where he fell off the bed in the night. This had happened at our lake house. He was rushed into the nearest town to see a vet then transferred to a specialized hospital. Many different tests needed to be done and a clear diagnosis was not found until the second stay in the hospital. Trupanion was there for us through all of the tests and finally surgery. They made this traumatic event easier to handle as we knew we wanted to give our Leroy the best chance of survival. Leroy is back home and recovering well. Thankyou Trupanion! Darci and Wade Kroening

Insurer: Trupanion Canada

By: Darci

Useful
August 24, 2020

Very easy process to submit a claim

Very easy process to submit a claim. Liked how I was kept informed of what stage I was in the process. Loved how my refund went straight into my bank account.

Insurer: Pets Best

By: Karen

August 24, 2020

Highly recommend Healthy Paws to any pet owner.

The support that we have received for our dog's surgery and recovery has been amazing! it has been such an easy process during a difficult time. Thank you for your support!

Insurer: Healthy Paws

By: Danielle

Useful
Verified August 24, 2020

Great to see insurance for animals

Great to see insurance for animals, they are family too.

Insurer: Spot

By: Oscar Ramirez

August 24, 2020

Worst insurance company I’ve ever had…

Worst insurance company I’ve ever had to deal with. A complete fraud. Do not purchase from them. It’s a total scam.

Insurer: Pets Best

By: Jan Mejia

August 24, 2020

Service, quality and price. What more can you ask for?

After researching several pet insurance companies I chose spot because of the flexibility in choosing the deductible and coverages, as well as the great reviews. The policy document is easy to read and very clear as to what is and isn’t covered. I’ve already made claims under the policy and am impressed as to the communication and turn around time for approval and payment. Everything is done right in the app. They explain what is approved and what isn’t (and why). Apply the deductible, and issue a reimbursement within a couple of days. Customer service is responsive and treat you like a real person. And I even appreciate their informational emails about dog training and other helpful tips. Really happy I chose them. Highly recommend.

Insurer: Spot Canada

By: Georgia

Useful
August 24, 2020

Very pleasant

Cherise was very helpful and answered my questions. Even had to call back to set up my portal account. Very pleasant and easy to speak to. She explained coverage and waiting periods. Very nice.

Insurer: AKC

By: Herbert

Useful

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