207,034+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 207,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

207,034 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,688 reviews

4.9
Healthy Paws

10,944 reviews

4.9
Fetch

5,175 reviews

4.9
Trupanion

58,937 reviews

4.9
Pets Best

14,599 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

August 20, 2025

Awesome insurance company

I have two dogs insured with Healthy Paws. Both have needed surgery, which was quite costly. Most recent one was for a herniated disc. The other one had TPLO surgery and meniscus repair. They are working dogs. Without the insurance, I would be buried in debt. Filing is easy and the folks are awesome to work with! I highly recommend this pet insurance!

Insurer: Healthy Paws

By: Eileen

Useful
August 20, 2025

Used to be decent

The policy changed hands to another company and is terrible now. The total monthly premium costs the same amount as the deductible. And there is a very low limit for coverage annually. I’d be paying out $1400 annually for a $2500 limit of coverage. It honestly makes more sense to just put the money in a savings account every month.

Insurer: ASPCA

By: customer

August 20, 2025

My experience this morning was…great!

My experience this morning was outstanding! My problem was heard and dealt with. My overall premium was reduced n a way that makes sense to me and I appreciated the creative thinking that went into managing this. The tone of the call was friendly and the time it took was not an issue as I enjoyed it so much ! Highly recommend this agent! Thank you!

Insurer: Fetch

By: Jodi Okner

Verified August 20, 2025

Easy to submit claim

Easy to submit claim. They send money in a few days

Insurer: Prudent Pet

By: eshareyahoo.com

Verified August 20, 2025

Confusing

While I appreciate the idea of insurance...I have struggled to understand what is and is NOT covered. I thought that an injury/illness would be covered up to the % we selected - not subject to the deductible - which seems to be applied to our wellness plan. It is somewhat confusing.

Insurer: Embrace

By: CJ

August 20, 2025

My experience with SpotPetSource has…

My experience with SpotPetSource has been horrible. Their claims and reimbursement process is unreliable, misleading, and frustrating, making it nearly impossible to trust their service.

Insurer: Spot

By: Kecia Atkinson

August 20, 2025

Claim taking weeks to review as they ask for information I’ve already provided

Healthy paws advertises in big print on their front page that most claims are settled in two days. I’m over three weeks into mine. They sent me an email saying that the invoice I sent isn’t valid, because it needs to be itemized and contain a bunch of specific details. It was itemized and contained everything they listed. So I called and talked to an agent who looked at the bill, agreed it was itemized and said she’d tell the underwriter to review it as is. The status of my claim updated to in progress, but a few days later I logged in to check and it was back to requesting the same information, except this time they didn’t email me or give any notice. I emailed and explained in detail that my invoice fit all their requirements. They responded with a generic email asking for an itemized invoice. These people are unethical, morons or both. Don’t deal with them.

Insurer: Healthy Paws

By: Alex Willen

Verified August 20, 2025

Nationwide Not on Myside

I am already disappointed in a company who I thought values the customer and demonstrates integrity. I recently signed my 2 puppies up for insurance. Same bread , same age same type of policy yet I was charged higher rate for one puppy than the other. That’s crazy! I reserve my judgment and decide ed to call thinking surely this is an error? I stayed on hold and the phone hung up, then after I called back A nice lady told me she could switch me over to the correct department. I advised I was not interested in holding for over 15 minutes only to not speak to someone. I instead requested a callback. Well no call back ever happened. I guess Nationwide isn’t as respectable as I thought!! My second request was a simple name change correction to one of the puppies. I again was advised by a nice lady that I had to grant permission and she gave me the link. That was done same day. Guess what I received no email response that this was resolved either!! How can I trust a company that has such poor customer service!!! Your rating is a deserving one star!!

Insurer: Nationwide

By: Ms. Strong-Thomas

Verified August 20, 2025

Registration and insurance start…

Registration and insurance start process was very good

Insurer: Nationwide

By: customer

Verified August 20, 2025

Friendly telephone help.

The representatives were very courteous and helpful, despite the larger insurance underwriting issues inherent in every policy, regardless of the carrier. Poor customer service would have made it worse.

Insurer: Nationwide

By: Pet Insurance Customer

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