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Angelica was thorough and very nice
Angelica was thorough and very nice. She was also patient as my phone kept cutting out and we had to start over a couple of times.
Insurer: Nationwide
By: customer
If you’re considering Spot for your kitten, please be aware that the plan does not fully cover the basic preventive care
📍 Spot Pet Insurance – Kitten Plan (Advanced + Routine Care) My experience with Spot Pet Insurance started off well. The first claim I submitted after my kitten’s initial vet visit was processed smoothly, and I received reimbursement as expected. However, during the second round of vaccinations, I was disappointed to learn that the kitten plan does not fully cover the recommended vaccine schedule, even with the Routine Care add-on. As a responsible pet owner, I followed my vet’s guidance, only to find out that Spot only reimburses certain vaccines — and only once per year — with very limited amounts. To make matters worse, I’ve been trying to reach their support team for over 3 days with no response. Today I finally called and spoke to a representative, who informed me that there’s nothing the company can do — even though this limitation is not clearly disclosed on their website or in the policy documents. Nowhere does it say how many vaccine shots are eligible per year for a kitten. ⚠️ If you’re considering Spot for your kitten, please be aware that the plan does not fully cover the basic preventive care you might reasonably expect, even with them selling this special coverage for it, and the lack of clear communication and customer support is a serious concern.
Insurer: Spot
By: Daniella Cavalcanti
Has been an easy transition for my two…
Has been an easy transition for my two dogs after being with another company for many years.
Insurer: MetLife
By: Laura White
I like that MetLife has a Wellness…
I like that MetLife has a Wellness benefit and shared deductible. I don't like that claims are processed too slowly in the pipeline often with me having to call or email to check the status.
Insurer: MetLife
By: Loretta Lutz
The whole process was So easy!
The whole process was So easy!
Insurer: MetLife
By: Chrystal Flaxbeard
Easy
Very easy to use! Get back to you quickly and put the money directly back into your account.
Insurer: MetLife
By: Dawn Weaver
Fast turnaround time on the claim
Fast turnaround time on the claim
Insurer: MetLife
By: MARCIA SHALEK
I have muumuu every single claim is…
I have muumuu every single claim is deny for the only reason it has preconditions also you take too long to reimburse for my other to dogs
Insurer: MetLife
By: Jose Mejia
Easy submission process and speed of…
Easy submission process and speed of review.
Insurer: MetLife
By: Karen Reiter