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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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He was very helpful and knowledgeable
He was very helpful and knowledgeable. He answered all my questions and helped me feel better about making my decision
Insurer: Fetch
By: V M
Quick on direct deposit money back
Quick on direct deposit money back! Great plans! Any questions just call ... and you have your answer! I talk to many people as a bartender! Mention to people in stores, pretty much anyone who will listen! I love having them! Give metlife pet insurance a call and protect your babies! 1-800-438-6388!
Insurer: MetLife
By: Barbara Hohmann
Customer service are all great.
Customer service are all great.
Insurer: MetLife
By: Evangeline Ballesteros
Good customer service
Good customer service. Good benefits. Reasonable cost. Prompt reimbursement.
Insurer: MetLife
By: Nelson Thibert
Very good claim experience
Very good claim experience. The process for submitting documentation was simple and they processed the claim in short order.
Insurer: MetLife
By: Tom
Submitting a claim is easy
Submitting a claim is easy. You communicate well. Having insurance for two dogs is necessary and I feel you play fair.
Insurer: MetLife
By: Paulina Moore
Claim Process
Submitting claims is easy and reimbursement is quick.
Insurer: MetLife
By: Cheryl Badger
Great experience.
Easy to understand policy w several options of coverage to choose. Expedient claims processing with timely communications and explanation of benefits. User friendly app that makes it easy to file claims. Reasonable rates.
Insurer: MetLife
By: Doris
Great customer service and very easy…
Great customer service and very easy claim submission.
Insurer: MetLife
By: LEANNA WESOLOWSKI
Quick processing!
It was easy to file the claim, and I was impressed at how quickly it was processed. Messages kept me informed as it was being reviewed.
Insurer: Fetch
By: Dave West