154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 05, 2025

Your customer service is incredible

Your customer service is incredible. Submission of invoices is easy, and reviewed very quickly.

Insurer: Trupanion

By: Michael Koch

Verified July 05, 2025

Great submitted request had a problem…

Great submitted request had a problem it was quickly resolved

Insurer: MetLife

By: SHARON LOPEZ

Verified July 05, 2025

Easy claim process and quick payments.

Easy claim process and quick payments.

Insurer: MetLife

By: Christine

Verified July 05, 2025

Efficient and Reliable

App is efficient and easy to use.

Insurer: MetLife

By: Tee Francis

July 05, 2025

Got this insurance through USAA

Got this pet insurance for my 3 small dogs through USAA. Excellent customer service, competitive rates, good variety of plans.

Insurer: Embrace

By: Mylien Pham

July 05, 2025

Healthy Paws Insurance Coverage

We've been pleased with our experience to date with Healthy Paws insurance. Our dog needed TPLO surgery about 3 weeks ago and the policy has covered exactly what we expected based on the policy documents. Claims have been processed on a timely basis and are straightforward to submit once you have the invoice and veterinary records to submit online. We'll be glad to renew our policy when it's time for that as our dogs are members of our family and we like the peace of mind having a good pet insurance policy brings for helping if there are unexpected medical expenses.

Insurer: Healthy Paws

Veterinarian: Wake Veterinary Medical Center

By: PATRICIA

Useful
July 05, 2025

Awful. Disorganized.

Pets Best messed with my vet opthamologu claim for 2 months. $390. PB lost the vet medical record, 1 page. Vet sent another. PB started a new claim with new claim number. Dog was adopted march 8, 2025. PB said LA County Animal shelter records of adoption and health "invalid". Just completely absurd.

Insurer: Pets Best

By: Karen

Useful
July 05, 2025

Claim process was a breeze

The claims process was very easy, and the communications were clear as to how much I have used towards my deductible.

Insurer: Pets Best

Veterinarian: Bayview Animal Hospital

By: Amy

Useful
Verified July 05, 2025

Easy to file a claim

Easy to file a claim just sent in paperwork and received a check

Insurer: Spot

By: Sandra

Verified July 05, 2025

MetLife makes it so easy to submit…

MetLife makes it so easy to submit claims and have them reviewed. I never wanted pet insurance or thought I needed it for any of our animals, but I’m so glad we have it for our cat.

Insurer: MetLife

By: Suzanne Etherington

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