207,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
207,034 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,688 reviews
10,944 reviews
5,175 reviews
58,937 reviews
14,599 reviews
Category with most reviews
This chart shows the distribution of review categories.
Kaylee was patient
Kaylee was patient, amazing, and helpful, as well as instrumental in providing coverage for Paris.
Insurer: Fetch
By: Michael Simpson
Ridiculously long processing times
The company was great initially about two years ago. Now, they are horrible. You can't speak to anyone by phone. Claim times are ridicluously long. The last one was seven weeks, but only closed when I emailed them. Even the email response was delayed. They claim in their chat, "Our claims team are working diligently on claims in the order that they are received and will follow up with an email when they're done reviewing. We do have a much smaller team processing claims. Including a high volume of claim submissions. Processing times have been delayed."
Insurer: ManyPets
By: Gina G
Claim was processed quickly & correctly …
Pumpkin is available in customer service & is great u can talk with a live agent My first claim was processed efficiently in a timely manner
Insurer: Pumpkin
By: Mary or Calvin
The timely response I received after I…
The timely response I received after I sent my dogs health information to be processed.
Insurer: MetLife
By: Bernie and Lorri
Our dog had an intestinal blockage
Our dog had an intestinal blockage, pretty routine. We had the surgery, paid, submitted the paperwork to Pets Best in the claim, here we are almost 30 days later and cannot get reimbursed. They claim they are waiting for medical records from our regular vet. This is not true since we are in constant communication with our vet. Total scam.
Insurer: Pets Best
By: Mickey's Owner
Excellent pet insurance
Excellent pet insurance! Super quick claim reimbursement!!!
Insurer: Embrace
By: customer
Not worth getting this insurance
I recently had an emergency procedure for my dog, a few months after purchasing this insurance. The whole procedure bill was over $800, which also covered my $500 deductible. After the insurance agency reviewed my claim, all I was refunded was $50. I spend $70 a month for this insurance, and all I got back was a bill that doesn't even cover the monthly payment. Honestly, I think unless you find yourself in a situation where you need to pay over $5000, the pet insurance is not worth it. Within a year of just putting the $70 a month into a savings plan, that alone would cover this bill.
Easy and great coverage
I have Pets Best for 3 of my 4 dogs (the 4th was already covered with another company) and it is easy to upload claims, they are responsive within days, and I have gotten reimbursements per my policy within a few weeks. I have been very pleased with all my interactions with this company. My dog had to see a specialist for a chronic cough and there was no hesitation from Pets Best in regards to reimbursing me. I work at a vet clinic and have heard stories from clients about other companies making it really difficult to get reimbursed and that many of the companies try to get out of paying for legitimate claims.