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Erin was extremely helpful in guiding us to how to fill out a claim.
Erin was extremely helpful in guiding us to how to fill out a claim. Since this was our first she took us through the process very well. She is an asset to Trupanion.
Insurer: Trupanion
By: Joseph
First claim quick and easy don’t know out gone yet
First claim , quick and easy, don’t know out gone yet
Insurer: Trupanion
By: Karin
Great customer service ??
Great customer service ??
Insurer: Trupanion
By: Joyce
I choose this score because I put in for a claim for the first time.
I choose this score because I put in for a claim for the first time. I don't know if it will take a long time to process the actual claim. But customer service has been great otherwise with answering questions and addressing concerns.
Insurer: Trupanion
By: Joanne
I had an amazing customer service by all the trupanion team while my puppy was on ICU for 3 nights.
I had an amazing customer service by all the trupanion team while my puppy was on ICU for 3 nights. They were caring and very helpful on a moment of stress on my family
Insurer: Trupanion
By: Marcio
I have always been very happy with Trupanion.
I have always been very happy with Trupanion. It was because of Trupanion that my previous dog, Thor was able to have the treatment he needed for an extra year of life.
Insurer: Trupanion
By: Lauren
I have had nothing but great experiences with your company.
I have had nothing but great experiences with your company. You process claims quickly and fairly.
Insurer: Trupanion
By: Julie