154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 31, 2020

Based on disappointing conversation with one of your reps.

Based on disappointing conversation with one of your reps.

Insurer: Trupanion

By: Gordon

Useful
August 31, 2020

Because I was helped on the phone but now I need to see if the follow up info is received

Because I was helped on the phone but now, I need to see if the follow up info is received

Insurer: Trupanion

By: Sarah

Useful
August 31, 2020

Because I was taken care of with knowledge kindness and efficiency.

Because I was taken care of with knowledge, kindness and efficiency.

Insurer: Trupanion

By: Patricia

Useful
August 31, 2020

Bethany was amazing to talk to so caring!

Bethany was amazing to talk to, so caring!

Insurer: Trupanion

By: Julianna

Useful
Verified August 30, 2020

Looking for pet insurance? Healthy Paws wins...paws down!

We have owned dogs for many years, and have learned (the hard way) of not having pet insurance when you really need it: for injuries, sickness, or end-of-life care. Our first pet insurance provider was VPI, which was offered through an employer. On a scale of 1 to 10, VPI is the worst. Barely a "1." Their default position on every claim is "no" and you have to fight for the coverage you've paid for. Then we found Healthy Paws. They are off the charts, 10+, and I can't say enough positive things about them.. The ease of claim submission, fast processing, and having a "customer first" perspective are all among the reasons Healthy Paws is an easy choice for people who care about their own pets and are passionate about animal welfare. I know this sounds like a commercial. It is not. Just a solid recommendation for a great company.

Insurer: Healthy Paws

By: Richard Zwern

Verified August 30, 2020

Trupanion is awesome.

Trupanion is awesome. Not only are they great at covering our pets, they genuinely care.

Insurer: Trupanion

By: Ted Brock

August 30, 2020

Pet Insurance is a Life Saver

I enrolled my cat in ASPCA pet insurance when she was about 1.5 years old. Besides a little bout with vomiting, I didn’t have to use the insurance much. She was pretty healthy. But a few months later, she started to develop some dermatitis around her nose and mouth. Her symptoms became worse, runny eyes and nose, too. Her doctor suspected either a chronic URI or allergies. Her URI panel came back negative. So we began the frustrating journey of trying to get her allergies under control. She was started on a food trial with a novel protein and immunotherapy after her allergy panel came back. She is doing so much better and her allergies are being controlled well. If it wasn’t for ASPCA covering 90% of her vet bills, I’m not sure I would have been able to get to the bottom of her health issues and she would still be struggling. Thank you, ASPCA! You’ve been very helpful!

Insurer: ASPCA

By: Julia

Useful
Verified August 30, 2020

Trupanion, you all are amazing!

Since my little guy was 4 months old, we've had him insured with Trupanion. Although he's generally quite healthy, possibly because he hates going to the vet, recently he's had an issue that required a couple of visits and x-rays. Not only was it immeasurably easy to scan and file the claim forms on line, but I couldn't believe how quickly they responded. Literally within 30 minutes Trupanion had acknowledged receipt of the claims by email, and within 24-48 hours determinations were rendered. It would be nice if human insurers were as responsive!

Insurer: Trupanion

By: Barbara

Useful
August 30, 2020

Great Customer Service

They paid my claim within 10 days, just as advertised, even though it took longer than that to get all my supporting documents to them. They also kept me informed about the progress of my claim. At the time I signed up, four years ago, they also had the best rates for my dog's age. I haven't comparison shopped since then but I've been happy with the service and not tempted to change. When I emailed a question about a rate change, their customer service was prompt to reply with an explanation. Compared to my previous pet insurance company, which took over two months to pay a claim (I suspect they were waiting to get more premium payments from me), Healthy Paws has been stellar.

Insurer: Healthy Paws

By: Suzanne

Useful
Verified August 30, 2020

Pet Insurance at an Appropriate Premium

We added a puppy to our family & I wanted her to have insurance protection like the rest of my family. I wanted to make sure if she ever got sick or had an accident, we could concentrate on her medical care instead of struggling with unexpected bills. I chose Prudent Pet Insurance for their customizable plan’s & appropriate premium’s. I now have peace of mind knowing everyone in my home has protection.

Insurer: Prudent Pet

By: F. Scott

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