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My dog has skin allergies, and Trupanion covered for his special shampoo and conditioner. I had no problems ever, always got the reimbursements very fast.

My dog has skin allergies, and Trupanion covered for his special shampoo and conditioner. I had no problems ever, always got the reimbursements very fast.

I'm very happy with my decison to insure my new dog, Massiel, with Embrace. Their website provided me the precise information I needed to make my decision and to this date it has proven to be true. The reimbursements of my claims are not only timely but preceded by an email advising me they have been received and then another email alerting me of the mailing of a reimbursement check and its expected day of delivery. Having this kind of a response is a really pleasant surprise. And they always wish the best to Massiel in their communications! I have recommended Embrace to my friends and keep passing along their information to anyone looking to insure their pets. Embrace is a serious and responsive business and that's the kind of service I want for my pet. I'm a satisfied customer indeed.

This is my first time using pet insurance and Sammi (my kitten) is my first pet. With that being said, I did alos f research on the different insurances out there. I was most impressed with Embrace when they took the time to explain the policy in depth. Their customer service is first rate. I have only submitted claims for Wellness thus far, but the response and commuication has been amazing! Thank you Embrace! Life is busy enough and you help make things easier by being so on top of things!

We enrolled our puppy Tater when he was 4 months old, about 2 years ago. We did this because he was a labrador and they are known for being very active dogs. Since then poor Tater has been through two leg surgeries and now has an auto-immune disease. All of which Embrace has been there to help us though the turmoil. We enrolled our newest member of the family, Boise, a yellow lab, and thankfully she has been very healthy. Without Embrace, we may not have been able to make the medical choices we did to save Tater's life.

I TOOK OUT THE INSURANCE OVER 2YRS AGO AND HAD A COUPLE CLAIMS SUMMITED. THEY WERE VERY FAST IN PAYING. I AM VERY HAPPY WITH SERVICE AND THE AUTO DEPOSIT ON CLAIMS PAID. C/S IS ALWAYS VERY PLEASANT AND WILL ANSWER ANY QUESTIONS YOU MAY HAVE. IT'S GOOD TO KNOW THAT YOUR ANIMALS ARE COVERED WHEN THEY NEED IT. VET BILLS CAN BE EXPENSIVE. THANKS AGAIN FOR THE PEACE OF MIND YOU BRING.

My wife and I don't have children so our Yorkie bailey islike our child. When we first brought Bailey home she fell off the bed and broke her paw. It was then that we got our first taste of the Vet bill portion of pet ownership. Ever since then we have had pet insurance. We have been lucky in that our dog has been healthy but has had some issue requiring vet visits. We feel the rates and reimbursement is fair and the reimbursement time has always been timely. Candidly, we have the insurance mostly for catastrophic things when Bailey gets older. For what you pay, I think it is good piece of mind and we would never be without it for bailey or any pet we may have in the future.

We have had several kitties over the course of our marriage. However, when we adopted Olivia Mai in 2009, we decided to add medical coverage for her as we never had done that in the past for our other kitties. The monthly fee for her coverage was minimal. However, the coverage was very helpful especially when she became ill and lost her battle with the disease she was diagnosed with. Having medical coverage was a blessing and the individuals we needed to interact with were very helpful and courteous. When we add another kitty to our household, we will once again enroll her with Embrace.

I've had Trupanion for just over a year, and I received an email today saying that my premium was going to DOUBLE! I've never submitted a claim and am signed up for automatic deductions so I've never missed/been late with a payment. Their stated excuse is "Advancements in veterinary medicine continue to improve the quality and lengthen the life of our pets. As cutting-edge technologies and techniques become the standard of care, Trupanion is committed to making these new options available to our policyholders. As a result, a rate adjustment is planned." Whether or not it's just a coincidence that I've only been a member for a year or if they increase your rates after a year, I'm not the least bit happy about this. I would think that if their stated reason was the true reason for the increase that there would be a more gradual increase than the one I got. Needless to say, I don't trust them and think others should beware.

We adopted our Dachsund mixed puppy from the animal shelter when he was only 4-months old. Knowing he was a stray with no history or background, we were concerned with what medical conditions would accompany him. First week we had him, he came down with "kennel cough." Then the next month, a rash, followed by Coccidia, Pancreatitis and Giardia within the first six months of adopting him. We live in Orange County, CA and we searched for a vet that fell within the acceptable range of costs that ASPCA covered. Still have not found one that comes close. However, the claims we've submitted have been covering about 60-70% of the cost, which is better than nothing as we have spent well over the cost to have the insurance and then some. So we definitely don't regret getting pet insurance, and the deductible is $100 annually. I would have to agree with another reviewer about the pre-existing conditions and renewal of the insurance resetting the clock.