154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 07, 2025

The claim process is simple and payment…

The claim process is simple and payment comes within a few days

Insurer: MetLife

By: Jerome Alessi

July 07, 2025

Do not use fraudulent company

I submitted a claim for a critical and necessary surgery—our dog had bone exposed. ASPCA Pet Insurance repeatedly claimed they never received the medical records and closed the claim. I resubmitted everything, only to be told it was now a duplicate—and they closed it again. This company is a total FRAUD. I’m cancelling my policy immediately. They cheat American consumers and jeopardize the health of our pets with their shady practices and endless runarounds. ASPCA Insurance, you are a disgrace. The worst insurance company I’ve ever dealt with.

Insurer: ASPCA

By: PV

Verified July 07, 2025

Horrible Company

I had my pet insurance through 24hour Pet Watch - they decided to no longer do insurance so they sold my plan to Hartville. I am now paying more $34.00 more and I have less coverage. Customer Service horrible! I was able to summit claims for prescription food and wellness visits but not with this company!! Do not get your insurance through Hartville.

Insurer: Hartville

By: Patti

Useful
Verified July 07, 2025

Breathing easier

Pets Best allowed us to get the necessary test done for our boy. Due to his age and having his first seizure at 7.5 years of age it was assumed he had a brain tumor. After his MRI and blood work we found that he doesn't have a tumor or underlying infection and are very grateful to the doctors and Pets Best.

Useful
Verified July 07, 2025

Claims Paid Quickly

Every claim we have submitted has been processed and paid quickly

Insurer: Pets Best

By: Janay

Useful
Verified July 07, 2025

So very impressed with Trupanion and am…

So very impressed with Trupanion and am so thankful we have them!!! They make it all so Simple and hassle free!!! I love how Our vet can directly submit!!

Insurer: Trupanion

By: Shelley

Verified July 07, 2025

It’s very easy to submit a claim online

It’s very easy to submit a claim online

Insurer: MetLife

By: DAVID YOUNG

Verified July 07, 2025

I was very happy with the speed of my…

I was very happy with the speed of my refund. It was in my checking account within days. Thank you!

Insurer: Spot

By: Susan Luginbuhl

Verified July 07, 2025

Claims processing

Everything we had to do to submit claims was made easy by the easy to follow instructions. I received quick responses and claims were processed within hours to a couple days. Checks were received soon after that. Very impressed!

Insurer: Pumpkin

By: Janet Higbee

Verified July 07, 2025

Great customer service

Great customer service

Insurer: Trupanion

By: Paul

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