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Best Pet Insurance
I love Trupanion! My claims are processed quickly and without problems. If there is ever a question about the claim I call and I get the best customer service in the world. They are courteous and kind and thoughtful and I appreciate it so very much. I would highly recommend Trupanion to anyone who is looking for a quality pet insurance
Insurer: Trupanion
By: Deborah
Huge waste of money
I have been with Embrace for close to two years and submitted my first claim, only to finally receive an email about his “medical history review” where they essentially pour over every chart and exclude all “pre-existing conditions.” Our dog had a tiny lump on his leg years ago that the vet said was likely just a fatty mass and was too small to biopsy. Fast forward to this past spring when the lump started to grow/harden and we found out it was cancerous and needed to be removed. For the $39 a month that I’ve been throwing away on this company, I could have paid for his medical bills instead, not to mention saved the hours we spent filling out all of their paperwork to submit claims. There is clearly a reason why you can’t leave reviews on their Facebook page.
Insurer: Embrace
By: Kelsey
Easy claim process
We signed up for Healthy Paws insurance a few months ago for our dog. With 2020 being the year that it is, we had to take our dog to the ER twice and she had to undergo TPLO surgery. All claims were paid out easily by Healthy Paws and I found the claim submission process very convenient - no back and forth for the medical records, they dealt with the vet directly. The monthly premium is not cheap IMO, but it was comparable to other pet insurance providers when I shopped around.
Insurer: Healthy Paws
By: Renuka
Saved our pups life!
We adopted our first puppy and decided to get pet insurance shortly after. About a month after bringing home our rescue, our very playful chihuahua/terrier mix had a seizure. It totally scared us, so we took her to the vet and they immediately suggested taking her to the pet hospital. Her seizures got worse that day and the hospital had to give her shots and do bloodwork. They kept her two nights (around 1200/night) to keep her stabilized and for observation. The bloodwork showed she had a liver shunt and needed this operation asap (6k for the surgery). This being our first puppy ever, we had no idea what to do or how we were going to pay for this! Thankfully, the pet insurance became active a week or so before our pup had a seizure. We filed our first claim to help cover her hospital visit and was so surprised at how helpful and sweet the folks were who helped us file a claim. They really cared about our little pup and to this date have covered the majority of $10,125+ of our puppy’s medical bills in just the last month and a half!!! We are very grateful to have chosen healthy paws as our insurance and could not have saved our pups life without it!!
Insurer: Healthy Paws
By: Melissa
The worst
I hear this was a good insurance for your pet. OMG NOT, I have a few Vet visit for her shots and heart worm meds. I got my dog in May/2020 and still they have not given me my money for the claims. I have been paying $44 plus dollars every month. PLEASE do not use them. Its a scam, they do not reimburse you at all.
Insurer: Pets Best
By: B
Thank goodness for Trupanion they are angels
Trupanion is the number one dog insurance that really cares. They have helped my Lexie since 8weeks old . She is on medication daily to keep her healthy and Trupanion has made it possible so I can do this
Insurer: Trupanion Canada
By: Linda
First time making a claim
Entire process was complete in one day.
Insurer: Trupanion
By: Ron
Very friendly good voice projection & precise.
Very friendly, good voice projection & precise.
Insurer: Trupanion
By: Erika
Was very helpful when I called
Was very helpful when I called
Insurer: Trupanion
By: Catharine
While she was kind I did not get any of the help I needed.
While she was kind, I did not get any of the help I needed. This I believe is a company wide problem. Taking money from pet parents, but not paying out when you really need it. Thanks Trupanion for denying me the insurance coverage to save my dogs life. I will never recommend this insurance.
Insurer: Trupanion
By: Andrea