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Pet parents across the U.S. and Canada have left over 216,974 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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You made the process easy to file a…
You made the process easy to file a claim and payment came efficiently.
Insurer: MetLife
By: Gloria Weitz
Metlife is a LIFESAVER
Metlife has made our lives so much easier! When we adopted our kittens, we had no idea that one of them would develop asthma, meaning we'd have to cover expensive medication and x rays to help her get back to herself. Metlife allowed us to do everything we could for her, and has been a life saver when it comes to paying for her monthly asthma medication. It is so wonderful to know that if anything ever goes wrong, we can tell the vet to do absolutely anything to help our sweet pets. Their representatives are always so sweet and helpful, and the claims process is super easy to fill out. I would recommend them 1000% to anyone planning on owning a pet, it's been a lifesaver for us!
Insurer: MetLife
By: Annabelle Harvey
Annual increase
The annual increase is ridiculous specially if there are more than 3 dogs in my policy.
Insurer: MetLife
By: customer
Surgery
Trupanion is very easy to use and good coverage for medical conditions.
Insurer: Trupanion
By: Armead
Always the best service,communication…
Always the best service communication and support
Insurer: MetLife
By: Irene VanGeldren Sigel
The app and online tools are extremely…
The app and online tools are extremely easy to use!
Insurer: MetLife
By: A Happy Customer
Live agent chat for the win!
Using the live agent chat was very easy and efficient. My question was answered and resolved promptly.
Insurer: Fetch
By: Martha J
Would be five stars if it was easier to…
Would be five stars if it was easier to figure out how to change my financial information for check delivery. I was robbed and my information/credit cards/etc. put on the dark web. I need to change it, but I don’t know how to get to the site to change the information.
Insurer: MetLife
By: customer A. E.
Easy to file claims and super fast…
Easy to file claims and super fast approval, I recommend Pumpkin Insurance for you fur babies.
Insurer: Pumpkin
By: Isabella
Timely processing of claims
The service is timely, however there are times I have had to refax my claims. Also, the fax number on the form online is wrong.
Insurer: MetLife
By: Cynthia