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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Noreen is very customer-centric focused and was awesome to work with!
Noreen is very customer-centric focused and was awesome to work with! She responded quickly to my call and provided me with informed answers to my questions. Kudos to Noreen for providing a great customer experience ... she's definitely an asset to the Trupanion team!
Insurer: Trupanion
By: Judy
People at Trupanion are always nice and helpful
People at Trupanion are always nice and helpful
Insurer: Trupanion
By: Barbara
Quick and friendly service.
Quick and friendly service.
Insurer: Trupanion
By:
representative was smart pleasant and responsive
representative was smart, pleasant and responsive
Insurer: Trupanion
By: Dominic
The Service is Amazing!
The Service is Amazing!! Karissa was kind, patient & knowledgeable. I would refer anyone to your company.
Insurer: Trupanion
By: Sofia
The shoes are outstanding !
The shoes are outstanding !!!!
Insurer: Trupanion
By: Kenneth
They make everything so easy
They make everything so easy
Insurer: Trupanion
By: Marie
Tom and Ma xine
Enrollment was very easy.
Insurer: Trupanion
By: Maxine
Trupanion
I submitted my claim and received a notification that the claim was "Not Covered" with no explanation. I called Trupanion only to find out that they couldn't clearly read the vet bills I had submitted. I would think they would have sent me a notification with an explanation and instructions to resubmit my claim. The rep on the phone was helpful and gave me instructions, etc.
Insurer: Trupanion
By: Lucille
Trupanion is the best thing I could have done not only for me but for my pet.
Trupanion is the best thing I could have done not only for me but for my pet. If I didn’t have the insurance there might have been procedures or medications I could not have afforded to do or give her. Reimbursements are received very quickly after bills are submitted. And the phone staff are wonderful in helping with any of you issues. I highly recommend Trupanion to all pet owners!
Insurer: Trupanion
By: Lisa