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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Cheryl was very helpful.
Cheryl was very helpful. Also, I did my homework before signing up with Trupanion in the firstplace.
Insurer: Trupanion
By: Thomas
Consistently friendly informative and helpful staff.
Consistently friendly, informative and helpful staff. Excellent coverage options and no hassle reimbursement.
Insurer: Trupanion
By: Greg
Customer Service excellent
Customer Service excellent
Insurer: Trupanion
By: Lien
Customer service is always very helpful!
Customer service is always very helpful! The policy is easy to understand and covers everything we need.
Insurer: Trupanion
By:
First claim went smoothly
It went very well. They left me know when the case was open and if they need more information. It took a couple of weeks for the claim to close but if I compare them to my insurance then it seemed about the right length of time. Starting the claim was easy and they did the rest of the hard work.
Insurer: Trupanion
By: Brittnee
Friendly informative easy to talk to.
Friendly, informative, easy to talk to.
Insurer: Trupanion
By: Nathania
Great claim service
Our claims are handled thoroughly and efficiently. We like that they are paid in a reasonable amount of time. Representatives can answer any questions we might have.
Insurer: Trupanion
By: Patricia
Great Communication
Very happy with the insurance for Sammy. Good communication during processing.
Insurer: Trupanion
By: Rebecca