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This claim was for tests after mu baby got sick and was in the ER for a few days. The tests cost over $1000 and I had my check within a week. These guys are great. They email you the progress and thank you for taking good care of my dog.

My Great Dane puppy was seen by the vet for a swollen ankle and an ear infection was a secondary diagnosis. On the claim form, the vet's office wrote ear infection/infection/injury, which was denied intially by Embrace due to my puppy's pre-existing ear infections. This bill was over $1000 for x-rays, labs, and medications. I submitted an appeal via email and had a letter sent by my vet's office explaining my puppy's condition and with in 2 weeks Embrace agreed to pay a portion of the bill ($150) but this was after my $500 deductible. The portion of the bill was for the ankle injury....not the pre-existing ear infections. So my lesson learned is....pay attention to the vet's diagnosis and make sure it is clear what your dog was actually treated for. The claims and appeal process was much easier than I thought it would be.

This company is outstanding. I insure 3 pets--thank goodness. When my cat was 11 months only, his body stopped making red blood cells. He was hospitalized for 3 weeks, had 2 transfusions, bone marrow tests. It was discovered that he has immune-mediated dyserythropoiesis. With his medication, he is back to normal. I don't know what I would have done without Trupanion. They have not only been fair but also extremely kind and helpful throughout this whole ordeal.

This company is outstanding. I insure 3 pets--thank goodness. When my cat was 11 months only, his body stopped making red blood cells. He was hospitalized for 3 weeks, had 2 transfusions, bone marrow tests. It was discovered that he has immune-mediated dyserythropoiesis. With his medication, he is back to normal. I don't know what I would have done without Trupanion. They have not only been fair but also extremely kind and helpful throughout this whole ordeal.

I must say I was skeptical about pet insurance but Trupanion came through, adjudicating my first claim professionally and fairly. I look forward to a good relationship with this company through my pet's life and I feel very optimistic.

I must say I was skeptical about pet insurance but Trupanion came through, adjudicating my first claim professionally and fairly. I look forward to a good relationship with this company through my pet's life and I feel very optimistic.

i Love trupanion they help out alot

i Love trupanion they help out alot

Besides the great coverage, what makes the process so easy is how quickly Embrace gets back to me. When I have the vet fax in my claim, I hear from the claims department within the week and am reimbursed the following week. We had a very expensive ear infection and I was very pleased with my coverage.

Great customer service. Prompt review of claims and speedy payment. I Took out pet health insurance upon the recommendation of my vet. This decision has saved me hundreds of dollars on vet care for my very active and mouthy young pup. Embrace has lived up to their claims. This insurance policy was well worth the investment. Thanks.