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Pet parents across the U.S. and Canada have left over 207,775 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Watch for pre existing condition .
My 9 year old German Shepard had to have surgery on the both of her legs. They would not cover the second leg even though it was several years after the first stating it was pre existing since the other leg had the same problem. They didn’t have a problem collecting my premiums for five years, but when it comes to paying, they fine a reason not to pay. They would not give me a refund for anything including the premiums I had paid for many years.
Insurer: Trupanion
By: Richard
Stop Looking! You have found the best insurance out there
Healthy Paws is the only reason my staffie is alive today. My puppy came down with an awful infection. The first week in the hospital was $17,000.00 alone. The assistance and care I received from the Healthy Paws staff was amazing. There was no "questioning" of the bill, no delay in payment, and the staff seemed to genuinely care. We have both of our pets with Healthy Paws and would never go with another company. We often recommend Healthy Paws to friends and after they compare other companies, they also end up with Healthy Paws. You cannot go wrong.
Insurer: Healthy Paws
By: Nicola
It’s worth it!
I have been paying into this plan for a year and a half. I’m so glad I made the decision to buy this insurance! Recently my dog suffered multiple herniated discs and lost his ability to walk. Surgery was one of two options with the latter being euthanasia. Thanks to this insurance paying 90% ish (exam fees were excluded) of the total cost I didn’t even have to consider euthanasia. The dog is on the mend and within 5 days the reimbursement was in my account.
Insurer: Healthy Paws
By: Scott
Truly saved my finances and my cat’s life. Thank you!
Really easy to submit claims and I’ve been paid out within 30 days or less every single time. Nationwide pet insurance has made keeping my cats safe and healthy so much easier.
Insurer: Nationwide
By: Elina
Lack of acceptance of diagnose from Vet... TOOOOO long to processes.. One person said accepted next under review
Not smooth at all.. Seemed I got a different answer every time.. Seemed to be questioning diagnose from Vet... Hope from this point forward its not like my last 2 claims Not sure about recommending your company..
Insurer: Nationwide
By: Rhonda
They make every ridiculous excuse possible to not pay
They denied to pay for biopsies saying that they don’t pay for “visits”. And they also used every other ridiculous reason to deny all of our claims in the past 2 years we had insurance with them. $100+ monthly premiums were a total waste of money. If we had instead saved those premiums, they would have covered all the expenses we had for veterinarians in the last two years.
Insurer: Trupanion
By: Nadia
Not great but good.
Insurance is not great but is good. Not great because the overall monthly price is very high and coverage still does not cover everything and what is covered is only a portion of each service. So this offsets some expenses but definitely is not like regular health insurance if your comparing.
Insurer: Nationwide
By: Levi
So glad I got Pet Insurance
I am so glad I got Pet Insurance!! We brought home 2 mini Australian Shepherd (American Shepherds) about 3 years ago. Very healthy, active pups! My male started to have some pain in his left leg, hip area. I took him to University of Illinois Clinic and it turns out that he has some congenital abnormalities in his spin. So far Embrace has stepped up and paid claims for his diagnosis and care. This includes an MRI, spinal tap, and various other tests to get a diagnosis, plus medication and follow up visits. We are still in the process of figuring out what can be done to make him more comfortable, and I am so thankful that I got Embrace Insurance, I don't know what we would have done without it.
Insurer: Embrace
By: Sheila
Claim payments have improved 100%
I recommend Nationwide Pet Insurance to everyone O speak with. I gave a very high recommendation to my vet, Rensselaer Pet Care. Customer service could use some work with individuals out payment of claims has improved. When VIP claims were paid within a week, Nationwide was at least 3 weeks, the last two claims have been paid very quickly, so great job on correcting this issue. Keep up the great work! I continue to be your advocate!
Insurer: Nationwide
By: Janna
Good safety net
Overall I am pleased that we have Nationwide pet insurance and the claims have been getting processed much more quickly of late. The only thing I find frustrating is how broad the definition of ‘pre-existing’ is-it can cause multiple claims to be denied due to falling under this umbrella clause even if the actual condition had never been diagnosed prior to insurance coverage
Insurer: Nationwide
By: Jacqueline