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I was not happy with my claim payment

I HAVE 3 RESCUE DOGS AND THIS IS MY FIRST TIME INSURING ANYDOGS, EMBRACE WAS VERY EASY TO WORK WITH AND VERY HELPFUL ALWAYS SPOKE TO A HUMAN WHEN I CALLED NOT A TAPE AND THEY WERE VERY PROMPT WITH MY CLAIMS. I HAVE ALREADY RECOMMENDED EMBRACE TO MY NEIGHBORS AND FRIENDS WITH DOGS.

I signed up for Healthy Paws this past January for my dog, Tre. I am so glad I did. In late March, he was acting funny. Running around and trying to sit down, but couldn't. Then he would try to lay down and would get right back up. He was pacing and panting extremely hard. Since it was after hours, my regular vet was closed. We headed straight for the E-Vet. They did a physical exam which showed there was definite abdominal pain. After xrays & bloodwork came back normal, he stayed overnight so they could monitor him. An ultrasound in the morning also came back normal. Honestly, my whole experience was scary, but the fact that I didn't have to worry about the amount it was going to be was a huge relief. The fact that they sent a follow up email a week later asking how my pup was doing was a nice personal touch!

Our bulldog puppy was having continual bladder problems (crystals to be exact). It was so bad she ended up going to the Ontario Veterinary College. Trupanion was fantastic! They paid every insurable claim within days of the claim being made.

Our bulldog puppy was having continual bladder problems (crystals to be exact). It was so bad she ended up going to the Ontario Veterinary College. Trupanion was fantastic! They paid every insurable claim within days of the claim being made.

Embrace helped me handle the expenses of my pet who was sick from very early in his little life. He passed away at age four after a long and valiant fight with kidney disease. When he passed away, the kind people at Embrace sent me a personalized condolence card, signed by actual humans with kind words included. Thank you Embrace. You are the best and most efficient communicators out there. Always polite and professional. Always prompt. Always kind and sensitive. I mention your name whenever I talk to other dog lovers.

I bought this insurance for my daughter and her new puppy over two years ago. We were in a training class with three other families and their pups when one week we learned that "Daisy" wouldn't be back in our class because she had been hit by a car. She had a family who could afford to get her the surgery she needed on two broken legs. I knew that if such a catastrophe happened to our "Jameson,"my daughter, who had just graduated from college, could never afford hospital emergency care, so after some research, I bought ASPCA Pet Insurance for "Jameson." Two years into the coverage "Jameson" became very sick, vomiting blood and dehydrated due to the vomiting and diarrhea. Medications, x-rays, and IVs cost close to $500. We were very pleasantly surprised to find most of these costs covered and reimbursed. It was a huge relief to know we could quickly get the care "Jameson" needed without worrying about how we were going to afford it. Thanks, ASPCA Pet Insurance!

I'm so happy that we pick Trupanion! They have been wonderful and gone beyond what we expected.

I'm so happy that we pick Trupanion! They have been wonderful and gone beyond what we expected.

I'm pretty happy with the turn around time with claims. The only thing I'm on the fence about is the wellness program. It covers $200.00 annually and cost $180.00 and I need to wait to get my my money back. It's only saving me ten percent and I have to tie up my cash for a few weeks. I'm considering dropping that portion of the plan where as I don't think I get enough bang for my buck...