208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Cost
I am happy with the claim process and reimbursement is timely, but feel the cost of the premiums is costly for the average consumer
Insurer: Nationwide
By: Deb
Nationwide is always available to help with your claim needs
Working with Nationwide has been so easy. I was skeptical about getting pet insurance for my dog, because I have friends who kept telling me it was a scam. But if you read all the fine print and understand their pre-existing condition clause, then there are no surprises. My very first claim for my dog’s IVDD was approved within a month. Throughout the process, I was able to check the status of my claim online, and there was always a customer service representative willing to answer my questions and give me updates on what information they needed from me. I also received regular updates in the mail so I was never out of the loop. I know Nationwide is on my dog’s side. :)
Insurer: Nationwide
By: Zayda
Hold on to your wallet...astronomical annual rate increases
Been a healthy paws customer since Jan 2012. Initial years with Healthy Paws was good...quick claims, relatively low hassle factor. Then started to get the annual price increases. After 3+ years of no claims, I get a notice today saying that Healthy Paws is raising my rates by 36%....from $66.75 to $90.78. I would understand an increase to compensate for inflation, etc. but 36%. Totally unreasonable. Healthy Paws response will be "vet care is expensive, you can always increase your deductible/reduce your coverage. I'd stay away....they don't recognize long term customers let alone customers who don't have any claims. Policy Information • Protected Since: 01/17/2012 • Current Monthly Premium: $66.75 • New Monthly Premium Starting in 60 Days: $90.78
Insurer: Healthy Paws
By: Ron
Love how easy the claims process is!
I’ve been with this company for many years and have been pleased so far.
Insurer: Nationwide
By: Deborah
Nation wide has been fast with claims when my puppy needed emergency care.
I have been so happy with being able to send you my puppies bills along with the form you provide. You do all the work with figuring out deductibles, etc. Thanks
Insurer: Nationwide
By: Barbie
Called three times and didn’t get a return call
I wanted to ask questions. Called three times. No one picked up. Got the message they have heavy call volume and would I like a return call. Left number on automatic system. Never got a call.
Insurer: Healthy Paws
By: S
New client
I am so please to elect these company for my dog. Hopping I don't need to have to many issues with my dog with future health once he gets a little older. But I am having a very satisfying with your company how fast they try to paid the claims. Thank you
Insurer: Pets Best
By: Migdalia
Pretty slow
Sent a claim in mid September; just got notice mid-November of decision. I understood it would go to Deductible, but 2 months is entirely too long for processing a rather obvious claim. Prior insurance was more expensive but claim turnaround much faster.
Insurer: Pets Best
By: Patricia
First Time Filing a Claim
Overall this was a great experience. There was a delay in processing my claims due to an unusual amount of claims being submitted. Not a huge deal since I knew mine was going towards my deductible but for people who are waiting to be reimbursed with a sick pet, that timing would not have been acceptable.
Insurer: Pets Best
By: T
Good resource
Overall, Pets Best has been a good resource as our dogs are aging. It's hard to put that in perspective sometimes, when the monthly premium comes out of our account, but having a dog with CHF now will give us a better understanding of what Pets Best can truly offer.
Insurer: Pets Best
By: Marnie