208,287+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,287 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,701 reviews

4.9
Healthy Paws

10,964 reviews

4.9
Fetch

5,205 reviews

4.9
Trupanion

58,974 reviews

4.9
Pets Best

14,626 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

November 19, 2019

Cost

I am happy with the claim process and reimbursement is timely, but feel the cost of the premiums is costly for the average consumer

Insurer: Nationwide

By: Deb

Useful
November 19, 2019

Nationwide is always available to help with your claim needs

Working with Nationwide has been so easy. I was skeptical about getting pet insurance for my dog, because I have friends who kept telling me it was a scam. But if you read all the fine print and understand their pre-existing condition clause, then there are no surprises. My very first claim for my dog’s IVDD was approved within a month. Throughout the process, I was able to check the status of my claim online, and there was always a customer service representative willing to answer my questions and give me updates on what information they needed from me. I also received regular updates in the mail so I was never out of the loop. I know Nationwide is on my dog’s side. :)

Insurer: Nationwide

By: Zayda

Useful
November 19, 2019

Hold on to your wallet...astronomical annual rate increases

Been a healthy paws customer since Jan 2012. Initial years with Healthy Paws was good...quick claims, relatively low hassle factor. Then started to get the annual price increases. After 3+ years of no claims, I get a notice today saying that Healthy Paws is raising my rates by 36%....from $66.75 to $90.78. I would understand an increase to compensate for inflation, etc. but 36%. Totally unreasonable. Healthy Paws response will be "vet care is expensive, you can always increase your deductible/reduce your coverage. I'd stay away....they don't recognize long term customers let alone customers who don't have any claims. Policy Information • Protected Since: 01/17/2012 • Current Monthly Premium: $66.75 • New Monthly Premium Starting in 60 Days: $90.78

Insurer: Healthy Paws

By: Ron

Useful
November 19, 2019

Love how easy the claims process is!

I’ve been with this company for many years and have been pleased so far.

Insurer: Nationwide

By: Deborah

Useful
November 19, 2019

Nation wide has been fast with claims when my puppy needed emergency care.

I have been so happy with being able to send you my puppies bills along with the form you provide. You do all the work with figuring out deductibles, etc. Thanks

Insurer: Nationwide

By: Barbie

Useful
November 19, 2019

Called three times and didn’t get a return call

I wanted to ask questions. Called three times. No one picked up. Got the message they have heavy call volume and would I like a return call. Left number on automatic system. Never got a call.

Insurer: Healthy Paws

By: S

Useful
November 19, 2019

New client

I am so please to elect these company for my dog. Hopping I don't need to have to many issues with my dog with future health once he gets a little older. But I am having a very satisfying with your company how fast they try to paid the claims. Thank you

Insurer: Pets Best

By: Migdalia

Useful
November 19, 2019

Pretty slow

Sent a claim in mid September; just got notice mid-November of decision. I understood it would go to Deductible, but 2 months is entirely too long for processing a rather obvious claim. Prior insurance was more expensive but claim turnaround much faster.

Insurer: Pets Best

By: Patricia

Useful
November 19, 2019

First Time Filing a Claim

Overall this was a great experience. There was a delay in processing my claims due to an unusual amount of claims being submitted. Not a huge deal since I knew mine was going towards my deductible but for people who are waiting to be reimbursed with a sick pet, that timing would not have been acceptable.

Insurer: Pets Best

By: T

Useful
November 19, 2019

Good resource

Overall, Pets Best has been a good resource as our dogs are aging. It's hard to put that in perspective sometimes, when the monthly premium comes out of our account, but having a dog with CHF now will give us a better understanding of what Pets Best can truly offer.

Insurer: Pets Best

By: Marnie

Useful

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