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expensive cataract surgery covered by this wonderful company - easy and quick claim procedure

I purchased Healthy Paws Pet Insurance for my dog, Frankie earlier this year. I lost her older brother late last year to bone cancer and am still paying off his medical bills so I thought pet insurance sounded like a good investment for Frankie. Well, it's already helped us out and I couldn't be happier with it!I found a little bump on Frankie's leg so we went to see our vet and she was concerned enough to take a sample and have it sent for cytology. This was the first claim I filed with Healthy Paws (for the aspirate and cytology). I was surprised by the phone call I received within a week to tell me that the claim would be covered. I was even more surprised that the first thing they asked me was "How is Frankie doing?" The gal I spoke with said they were sending the check out that day. I mentioned that Frankie was scheduled for surgery to have the mass removed because the results had indicated it was a mast cell tumor. :( The customer rep said that the surgery and anesthetic would also be covered. And that was much to my relief as the bill was estimated around $1000! I did get the check for the 1st claim the monday after our phone conversation but my jaw nearly hit the floor when I discovered we had also gotten the check for her surgery claim we only filed on the Thursday before! I can't believe they processed the claim that fast! I also got a follow up email asking me to let them know if Frankie was recovering well. Man, if only people health insurance was that good

1st claim I did....had a small issue. As soon as I contacted them...it was corrected in record time... I am so happy with them I have used for over 3 years....excellent all the time.

We love Trupanion. I have told all my family a d friends to call and get a quote.

We love Trupanion. I have told all my family a d friends to call and get a quote.

I have a 6 year old toy fox terrier. I have had ASPCA Insurance since we retrieved Gracie from the breeder. We did submit claims for 2 minor illnesses and the response was very timely. recently, Gracie became very sick with severe abdominal pains and it just happened over Memorial day weekend. We had to take her to the 24 hour emergency vet hospital where we had to admit her. Thankfully, they took good care of her and treated her infection and we brought her home the next day. ASPCA reimbursed us for 80% of the costs minus the deductible...and they did it, again, in a timely manner. We are very pleased with the insurance.

Trupanion has been a blessing to the health of my pet. With Trupanion I have no worries of making sure my pet can recieve the best treatments available.

Trupanion has been a blessing to the health of my pet. With Trupanion I have no worries of making sure my pet can recieve the best treatments available.

My German Shepherd, Triton, hurt his leg and I took him to the Vet. Xrays were taken and it was determined he would need a major surgery (TPLO). Basically, the equivalent of a knee replacement. The cost for everything would be about $4500. Yikes! Not only did Healthy Paws handle this claim very quickly, the customer service is outstanding. They are very compassionate and caring animal lovers! I couldn't believe the conversations I was having with them, both on the phone and via email. They asked repeatedly how Triton was doing and sent well wishes. The claim was processed quickly and I received my check in about 10 days. My Vet also says that Healthy Paws has the easiest claim forms they've encountered, making the entire process that much easier. I was on the fence just 6 months ago debating to get pet insurance or not. Boy am I glad I did! I did lots of research because there are many insurance companies to choose from. I'm SO glad I chose Healthy Paws! I wish my own insurance company treated my the way they do!

Embrace kept me informed all along the way of the status of my claim and it was handled in an easy, timely manner.