154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 11, 2020

Insuring your pets quality of life

We adopted a puppy who is an absolute joy in our life. However he has had health issues and a ACL TEAR. Trupanion has enabled us to provide the care he has needed in a timely manner, ensuring his good quality of life

Insurer: Trupanion

By: Parents of a Cattle Dog

November 11, 2020

Healthy Paws: Disorganized and avoids paying claims

Healthy Paws is disorganized and does not pay claims. I rescued a cat, got an exam the next day, provided all to Healthy Paws which they happily accepted as proof there were no pre-existing conditions, along with my premiums. As it turns out my cat developed asthma which they argued was a pre-existing condition that no one knew about (does that make sense to you?). It took a month for them to develop their case why they won't pay and asked for the same information 3 times. I sent them everything I had and at the end they just assumed it as a pre-existing condition. I cancelled my coverage with them. Don't fall for their nonsense. Do the right thing and save your money!

Insurer: Healthy Paws

By: Kathy McNulty Tuccio

Verified November 11, 2020

i love Trupanion because they are…

i love Trupanion because they are swift, fair and consistent. our veterinary clinic puts the claims in automatically, and the turnaround time is a few mins (including text updates from Trupanion). i would urge clinics to work in this way with Trupanion, because the one time we had to travel 100km for dental surgery (our neighbourhood clinic could not do dental surgery at first due to the pandemic), the surgeon's practice did not have an automatic claim-filing relationship with Trupanion and the reimbursement (more than C$2,000) took two weeks. so that was a drag, but that is one time out of many, and i fault the surgery not Trupanion.

Insurer: Trupanion Canada

By: jagg

November 11, 2020

Horrible customer service

Horrible customer service. They don’t answer. You’re on hold for almost an hour. Canceling my insurance.

Insurer: ASPCA

By: michelle saldevar

Verified November 11, 2020

Love Healthy Paws (7+ years)

I’ve had Healthy Paws for 7 years covering 2 pets and now 2 years with a 3rd (2 Bernese Mountain Dogs and 1 tabby cat). Healthy Paws has been there for all the fun we’ve had with the boys including 2 torn ACLs, 1 incident of bloat that we caught in time, an accidentally swallowed tennis ball, broken toes, muscle strains, and other shenanigans these floofs have gotten into. They’ve been there every step of the way on their recovery. Zero issues, easy to work with them, submit claims and timely coverage.

Insurer: Healthy Paws

By: Michael Caplan

Verified November 11, 2020

For me Trupanion help with my Yorkie…

For me Trupanion help with my Yorkie that was sick and this plan help a lot!! I recommend.

Insurer: Trupanion

By: Marcella

Verified November 11, 2020

Great service

I have been incredibly impressed with Healthy Paws service so far, their claims process is easy to follow with fast reimbursement. It’s huge peace of mind and I would highly recommend.

Insurer: Healthy Paws

By: Laura Lafferty

November 11, 2020

Great service

I have been incredibly impressed with Healthy Paws service so far, their claims process is easy to follow with fast reimbursement. It’s huge peace of mind and I would highly recommend.

Insurer: Healthy Paws

By: Laura

Useful
Verified November 11, 2020

Great Service for My Great Cat

I received the notice of payment for a recent claim on the morning of my cat, Chaucer's, 10th birthday. This made me stop to reflect on how fortunate I am to still have Chaucer with me: at 4 1/2 years old, he was diagnosed with an enlarged heart and has been on heart medication twice a day ever since. Trupanion has been a blessing to me throughout the years, and I am truly grateful.

Insurer: Trupanion

By: Marguerite

Useful
Verified November 11, 2020

So grateful for Trupanion,,,,,,,monthly…

So grateful for Trupanion,,,,,,,monthly fee keeps rising,,,,,this is very bad for us,but not having Trupanion would be worse,,,,, Trupanion has really made all the difference for the big stuff,,,,,thank u Trupanion for keeping your word and being so pleasant and timely.

Insurer: Trupanion

By: Judy

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