Satisfied
My 18 mo. chocolate lab had lameness in his right front leg. We took him in for xrays and ct scan and found a small bone chip in his elbow. I filed the claim within 24 hours and it was completed within 10 calendar days (7 business days). Trupanion stayed in contact with me throughout the process.
- INSURER:
Trupanion
- POSTED: 08/14/2012
- BY: Robert
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Satisfied
My 18 mo. chocolate lab had lameness in his right front leg. We took him in for xrays and ct scan and found a small bone chip in his elbow. I filed the claim within 24 hours and it was completed within 10 calendar days (7 business days). Trupanion stayed in contact with me throughout the process.
- INSURER:
Trupanion Canada
- POSTED: 08/14/2012
- BY: Robert
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
We feel as if we've made the right choice.
After less than satisfactory experiences with other pet insurance companies, we finally feel as if we have made the right choice with Embrace. The claim was handled in a timely manner, and we believe that—given the seriousness of the incident—the reimbursement was fair. We hope that future experiences with Embrace continue to be as positive as this initial one.
- INSURER:
Embrace
- POSTED: 08/14/2012
- BY: Paul
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Disappointed
I have been with Embrace for almost one year and unfortunately we has the customer are the one paying for the very slow processing of claims do to "training delays". I recently have had a number of illness claims beginning back on 7/10/12 and they are taking almost 30 days to process from receipt of claim to receipt of reimbursement. This is making me rethink the renewal of my policy. At this time I would find it very hard to recommend this company and would caution a potential client.
- INSURER:
Embrace
- POSTED: 08/14/2012
- BY: Debbie
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Wow - Quick Claim Processing!!!!
Our Polish Lowland Sheepdog was having tummy issues and after it was all said and done it was quite expensive. I submitted my claim and had a check in my mailbox within days!!!
- INSURER:
Pets Best
- POSTED: 08/14/2012
- BY: Monica
- BREED: Polish Lowland Sheepdog
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Insurance for a 130 lb Newfoundland
Remember to submit insurance claims before their expiration date! I held back several to send at once and lost one dute to expiration.
- INSURER:
ASPCA
- POSTED: 08/14/2012
- BY: CC
- BREED: Newfoundland
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Wonderful
The whole process was simple and easy.
- INSURER:
Embrace
- POSTED: 08/13/2012
- BY: Todd
- BREED: German Shorthaired Pointer
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Gracious and helpful all the way around!
My experience with Trupanion was top notch. They answered all my questions in a very timely manner and they processed my claims immediately. The only issue I would have is that during my pets recent health issues, until we received the diagnosed as FIP, we had to pay the deductible on each claim with each vet referral. Other than that, it was a good experience.
- INSURER:
Trupanion
- POSTED: 08/13/2012
- BY: Linda
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Gracious and helpful all the way around!
My experience with Trupanion was top notch. They answered all my questions in a very timely manner and they processed my claims immediately. The only issue I would have is that during my pets recent health issues, until we received the diagnosed as FIP, we had to pay the deductible on each claim with each vet referral. Other than that, it was a good experience.
- INSURER:
Trupanion Canada
- POSTED: 08/13/2012
- BY: Linda
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Multiple Claims, Excellent Service
Our over-eager golden retriever had a tough month in June - shattered toetail, giardia, and sprained ankle within weeks. Embrace was so easy to deal with during the claims process. They kept us informed at all points in the process and reimbursed us exactly as promised. My questions were answered quickly, by a real person. After this experience, I've already recommended them to many of my friends.
- INSURER:
Embrace
- POSTED: 08/13/2012
- BY: Katie
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
