154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 23, 2020

Bad insurance

Dont go with this place They are ok when your pet is young but wait tell they get older been with this company for twenty years My pup is 12years old can down with cancer they pup my bill up $180.00 more that top it off to 770.00 a month and thy told me over the phone that is they are older Shame on you Pets Bet You knew he had cancer dont go with they you will pay when they get older Find a better one while your pup is young

Insurer: Pets Best

By: Betty

Useful
November 23, 2020

First-time pet insurance users

This is our first time using pet insurance. I labored over which company to choose, and finally selected Prudent Pet for reasons that I felt would fit our pet's needs the best. We unfortunately just encountered two back-to-back health issues with our puppy - one of which was rather costly - right before the holidays. I submitted my claims not knowing what to expect on timeframe or even approval of the claims. Much to my relief (and surprise) both were approved within FOUR days and reimbursement was deposited just a day or two after that. I'm still blown away. And one last thing - submitting the claims online was incredibly simple too. If you're on the fence about pet insurance - get it. If you're on the fence about what company to use - I highly recommend Prudent Pet.

Insurer: Prudent Pet

By: S. Owens

November 23, 2020

Good rates & fair process

Very simple process to submit and verify claim. Outcome is forthright and fair. Good rates for value.

Insurer: Pets Best

By: H.A. McGreevy

November 23, 2020

So far we have no problems with our…

So far we have no problems with our claims. Have been very happy with this insurance. We had another plan and after the first year they increased our cost of insurance a lot.

Insurer: Pets Best

By: Kimberly Renee Jose

November 23, 2020

We reviewed 8 different pet insurances...

We have 2 cats that we wanted to ensure - ages 8 & 9. The on-line Trupanion process was efficient. I reviewed around 8 different pet insurance plans, and Trupanion had the most convenience and coverage we wanted. I also talked with a representative (Beth) from Trupanion who was very helpful. Thanks!

Insurer: Trupanion

By: Gayle

November 23, 2020

This may be the worst pet insurance…

This may be the worst pet insurance company existing. Notice all the previous reviews were "invited" to review, so here is my honest personal experience. Our puppy ingested something toxic in our laundry room leftover by previous tenants that we rushed him to the ER for October 2nd. We submitted the claim almost 60 days ago and my portal still says "waiting on vet info" which is incorrect since I went into my vet's office and watched them send it over. When I asked PetsBest they just said their portal doesnt update properly (then fix it????). It's Nov 23rd and they said they still have no decision and we likely wont even get paid close to what should be covered. Not even 2 weeks later our vet gives us a prescription to treat our puppy's stomach illness and PetsBest denies the claim saying it was "preventative" so we had to submit an appeal and have our vet manually write that the medicine was used to treat our puppy rather than prevent. We still have not heard back from that a month later. Not to mention the 14 calls I have made (I keep a call log) have an average wait time of 47 minutes.... this insurance company is a joke! Please save your money.

Insurer: Pets Best

By: Julia Heriford

November 23, 2020

Superb Service

Superb Service We've had pet insurance in three countries and Healthy Paws has been head and shoulders above the rest for value, service and efficient administration of claims. We've never been disappointed and have been grateful that when our dog has had a major problem, we haven't had to question whether Healthy Paws will be there for us.

Insurer: Healthy Paws

By: T

Useful
Verified November 23, 2020

Superb Service

We've had pet insurance in three countries and Healthy Paws has been head and shoulders above the rest for value, service and efficient administration of claims. We've never been disappointed and have been grateful that when our dog has had a major problem, we haven't had to question whether Healthy Paws will be there for us.

Insurer: Healthy Paws

By: Trish

November 23, 2020

Your customer service is ALWAYS impeccable.

Your customer service is ALWAYS impeccable. I¡¦ve never talked to someone rude or not empathetic that works for Trupanion.

Insurer: Trupanion

By: Brent

Useful
November 23, 2020

Your reps are so great!

Your reps are so great! They are clear and handle efficiently.

Insurer: Trupanion

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Useful

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