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The claims process was simple & easy

The claims process was simple & easy

Fax do not mail. Fax is much quicker to process

Prompt response time and approval!

Darwin, a very large golden doodle, has a very simple rule: all toys are mine. Playing in the off-leash enclosure near our home, he greedily grabbed two balls with his gigantic jaws. As we tried to remove them (and return them to their owners) we all noticed that yet a third one seemed to be missing. It couldn't be found. We suspected he may have swallowed it in his determination not to give the toys back. We took him to the vet's for an X-ray. It showed nothing. Although we weren't convinced, his behaviour and health were completely normal, week after week. We eventually concluded our fears were groundless. Then, an astonishing 6 months later, he began vomiting and collapsed (and had lost 10 pounds from his usual 100). He was rushed to Canada West Veterinary Specialists, where the amazing surgeons found a soft, very compressible "whiffle" type toy (with holes in it for treats) was lodged in his abdomen, with lining of stomach growing into the holes. It was dire, and we were told he might not make it. But those surgeons are very skilled - they saved him, removing 20% of his stomach. He has made a full recovery. It was a horrendous couple of days...made much more bearable knowing Trupanion had our backs. I have told countless people about the advisability of pet insurance, and how fantastic the service is. We are very grateful.

Darwin, a very large golden doodle, has a very simple rule: all toys are mine. Playing in the off-leash enclosure near our home, he greedily grabbed two balls with his gigantic jaws. As we tried to remove them (and return them to their owners) we all noticed that yet a third one seemed to be missing. It couldn't be found. We suspected he may have swallowed it in his determination not to give the toys back. We took him to the vet's for an X-ray. It showed nothing. Although we weren't convinced, his behaviour and health were completely normal, week after week. We eventually concluded our fears were groundless. Then, an astonishing 6 months later, he began vomiting and collapsed (and had lost 10 pounds from his usual 100). He was rushed to Canada West Veterinary Specialists, where the amazing surgeons found a soft, very compressible "whiffle" type toy (with holes in it for treats) was lodged in his abdomen, with lining of stomach growing into the holes. It was dire, and we were told he might not make it. But those surgeons are very skilled - they saved him, removing 20% of his stomach. He has made a full recovery. It was a horrendous couple of days...made much more bearable knowing Trupanion had our backs. I have told countless people about the advisability of pet insurance, and how fantastic the service is. We are very grateful.

We got a new puppy 2 months ago and we have had several wellness and two illness/injury visits to the vet. We are so glad that we got embrace insurance and everything has been very easy to file claims...the refund checks come very quickly also! Thanks Embrace Team!

Our little Schnauzer had two horrible accidents this year within 2 months. One accident, she jumped up on a picnic table and engulfed half a roasted chicken plus some plastic bags and a lotta bones. Pancreatitus resulted. The second accident a huge pit bull pulled out of her collar and leash and attacked her. We have used up most of the alooted amount for the year which is 5000. in our case. I wish we had also taken out insurence for drug prescriptions. But even without that, we got a huge amount of expenditures reimbursed in a short amount of time. DIrect deposit is very handy. Everyone is so nice on the staff!

very professional and caring in handling my claim lived up to there claims

Trupanion walks its talk! I hoped we would never need to use our pet insurance for Lovie , our 16 month old Bulldog ; but we did. And you know what? When I got the check in the mail from Trupanion , I knew right then why I chose Trupanion. There are no gimmicks in its policy . They want to live up to our expectations . It's a remarkable and much appreciated organization. Robert Fisher