154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 17, 2025

Claims are always done in a timely…

Claims are always done in a timely manner.

Insurer: MetLife

By: elaine worthey

Verified December 17, 2025

Ridiculous Reimbursement Turn Around

It is ridiculous that I have to wait 4 - 5 weeks for a claim reimbursement.

Insurer: Spot

By: Loida Ferrer

Verified December 17, 2025

I put my claim in and within by 72…

I put my claim in and within by 72 hours I had money in my account. The whole process was so easy

Insurer: Spot

By: customer

Verified December 17, 2025

review

sign up was easy

Insurer: MetLife

By: Julie McEvoy

Verified December 17, 2025

very easy to register for insurance

very easy to register for insurance

Insurer: MetLife

By: Franca Occorso

December 17, 2025

great attitude

the lady nicole was very nice and friendyl and very helpful answered all my questions nad didnt rush me. i am very happy with the call

Insurer: Fetch

By: suzanne rivera

December 17, 2025

Amanda was amazing

Amanda was amazing. Great customer service. We have been with Fetch prior to this. Last year we tried a different pet insurance and was very unhappy with them. That is why we came back to Fetch, even though it’s more expensive, the customer service means a lot to me when dealing with my fur babies!

Insurer: Fetch

By: Deb V

Verified December 17, 2025

the reimbursement rate is a joke

the reimbursement rate is a joke. We are paying nearly $300/month or two dogs. and we are getting nothing. we are looking elsewhere. also the new 9.5% increase is a slap in our face when you keep denying our claims.

Insurer: Spot

By: Kenneth

December 17, 2025

So thankful!

We were on a 30 day free trial period provided to us by our breeder when we adopted our Pomsky and never expected to actually need to make use of it during the trial, however, with a week left on the policy our puppy decided to swallow a coin within half a second after it was dropped on the floor. We rushed him to the emergency vet and after a $700+ bill later I submitted the claim the following morning (the hospital didn't accept direct pay) and it was approved within 24 hours. The quick and friendly response from all of the customer service agents I spoke to has earned them a customer for life. I chose to stick with Trupanion and continue his policy once his free trial is up. Highly recommend this company!

Insurer: Trupanion

By: Mandy

Verified December 17, 2025

Go with the best!

I’ve been with several pet insurance companies & Spot is the best. They have not refused one claim, either applying them to my deductible or reimbursing me. They are very affordable.

Insurer: Spot

By: Rebecca Starita

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