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Great work! Fast turn around! Very diligent company.

Had a medical issue with our two year old pet, named Casey. He was transported to a Veterinary Emergency Clinic and Casey was treated promptly. A clinician statement was sent to Trupanion forwith. A reply was issued a short time later, asking how Casey was and stated that they had our claim. Trupanion advised us that they were in the process of looking into our statement of claim. A positive reply was issued in that Trupanion covered most of our claim. We are very pleased with the prompt service of Trupanion and the over all quick response.

Had a medical issue with our two year old pet, named Casey. He was transported to a Veterinary Emergency Clinic and Casey was treated promptly. A clinician statement was sent to Trupanion forwith. A reply was issued a short time later, asking how Casey was and stated that they had our claim. Trupanion advised us that they were in the process of looking into our statement of claim. A positive reply was issued in that Trupanion covered most of our claim. We are very pleased with the prompt service of Trupanion and the over all quick response.

Embrace has the best service, they get back to you quickly when they receive your claims, keep you posted on what is happening and explain everything to you when you have questions in a quick and friendly manner. I used another pet insurance before so I can compare the two and I have been so impressed with the staff of Embrace. I always get a quick response to my emails. Fast and friendly service.

I have used other pet insurances before but have never had the complete a positive experience working with them. PetsBest has been there for me throughout all the ailments by little Buddy has incurred. With their help, I was able to enjoy Buddy's companionship for 15 years. He has now crossed the Rainbow Bridge and even through this experience, PetsBest was there for me.

This is my 3rd year with Embrace Insurance. It has saved me hundreds of dollars in medical expenses over the 3 years that I've owned my Standard Poodle. The staff is responsive, payments are typically made quickly (although, there is some fluctuation), and all in all, I am very satisfied with the coverage. I always recommend that new pet owners call Embrace!

We have been with Embrace Pet Insurance for about 8 months now, and it has given me major peace of mind in terms of our numerous vet appointments with our puppy! We have spent quite a pretty penny at the vet this last year, and have been reimbursed for 80% of every dollar that we've spent, no questions asked, no long drawn out phone calls, no haggling, simply a check in the bank. Phone calls to their customer service workers have always been very pleasant. Lindsey usually answers my calls, and always stays on the line as long as I need. Never have I felt rushed. Compared to other plans, where reimbursement amounts vary based on the procedure, Embrace has completely exceeded my expectations, staying true to the rates/reimbursement amounts in my contract from day 1. I recommend Embrace to all of my friends/family, and wish I had added my other dog when he was younger! So far, finding an insurance plan for an older dog with many pre-existing conditions hasn't worked out. But for our young dog, boy am I thankful!

Every time I call, the staff at Pets Best are always friendly, courteous and happy to help! It makes me feel good that I don't feel like another number to them when I need to call.

My dog has a rare fungal infection. We are continuing the treatment and my question was about further claims. We found the Cryptococcus infection by chance, and it appears we caught it in time. Pets Best's representative was truly concerned, and I felt that she was willing to help any way she could. We are continuing the treatment and the dog continues to improve. We expect her to be free of the infection in the next few months but since then, Pets Best has paid more than $1100 in claims. A true blessing because most dogs with this infection are not caught in time and end up euthanized. Pets Best was truly there for us.

I signed up for Embrace when I got my dog 3 years ago. He's a rescue who was 6 at the time. I knew that he might have some health issues down the road so I immediately got a policy. Since then, he's had 2 total ACL replacements and a couple of minor illnesses and I never had a single issue with my claims. Not only were they reimbursed quickly, someone always followed up by email to make sure I received the check. I have recommended Embrace to my dog owner friends and they are equally satisfied. What a fabulously well run company!