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I can't say enough good things about Healthy Paws Pet Insurance. I have two Rottweilers that have been insured since they were puppies. I shopped around for insurance before settling on Healthy Paws. One of the many reasons I chose them is because you only pay your deductible once a year. Other companies wanted it paid for every incident. At Healthy Paws they genuinely care about your pets, and it shows in their customer care. They pay very fast too. I usually have my check within one week of submitting the claim. I definitely made the right choice when I chose Healthy Paws.

I go ta new dog and she needed everything. I received prompt reimbursement for her vaccinations and lab tests.The premiums on two dogs is sometimes hard for me to afford but I've had some steep vet bills before this insurance and this would have been nice to have

I have been a very happy Healthy Paws customer for almost a year now. This was the first time I'd purchased health insurance for a pet, so I really didn't know what to expect. Unfortunately for my German Shepherd, we've had to make use of the insurance a few times.. But I can honestly say that Healthy Paws has exceeded all expectations. The paperwork is easy to fill out and submit, their claims processing is always SUPER fast (and correct the first time!), and they are very easy to contact and immediately responsive. This is not a company where you'll get stuck in an automated phone system or receive "Do not reply" emails. It's really refreshing to get such great customer service these days! My dog is part of my family and it is really comforting to know that I will never be in a position where I can't afford the best health care for him. He just recently had to have a mass removal surgery and Healthy Paws paid his $2700 claim- no questions asked. Well, except that they sent an email asking how he was recovering. :) I am beyond impressed!

Healthy Paws came to the rescue when my dog's digestive issue warranted two x-rays and an ultrasound. My claims were processed efficiently and the customer service was outstanding. Highly recommend!

This is the only pet insurance company I could find that pays 100% of your vet bill. I mean, you have to meet a deductible first, but once you do, they pay 100% of it! My dog Tuber came down with a nasty case of kennel cough and Pets Best was there with payment of my $348 claim. They've paid some other ones as well but that was the most recent. Calling in is a joy, too. Best customer service especially compared with the last company we used. Get Pets Best and don't look back.

When we got our labradoodle puppy 4 1/2 years ago we knew she would likely be a handful and boy were we right! We are very glad that we got pet insurance as we have needed it a lot!

One of my dogs (8 pounds) was attacked by an unleashed owner-free much larger dog that charged us out of nowhere. The dog attempted to kill my dog but unfortunately didn't succeed but she did require a 5 day stay in the hospital with multiple tests and round the clock care. Embrace made the entire nightmare much easier by covering everything that I was entitled to with my policy in a very timely manner, hence allowing me to not have a large charge sitting on my credit card for an extended period of time!! Thanks Embrace for always being there for my dogs and I !

We've had many dogs over the years, but this is our first experience with insurance. We thought to try it out when we got a new puppy. Unfortunately, the pup was a few months old by the time we signed up and, by then, had had two or three ear infections. (Common in our humidity-filled climate). Based on that, Embrace has denied several claims under the guise of dermatologic conditions. They said that even if our dog goes for a full year without another ear infection, they'll use the fact that she had ear infections in her early months as a means to deny any claims related to ear infections, dermatologic conditions and other internal infections. The customer service reps with whom I've spoken have all been quite nice, but they told me that, at this point, we won't be reimbursed basically for any claim other than orthopedic; they explained that pet insurance is NOT like health insurance. It's much more like property casualty insurance in which the insurer is more interested in denying claims than in promoting good pet health in order to avoid future claims. This seems to be less about Embrace, per se, than about the pet insurance industry overall.

I was skeptical about getting pet insurance but realizing how expensive vet bills were for my cat, thought it would make sense to at least try it for a year after adopting a labradoodle puppy. I chose Embrace after comparing about 5 other providers and have to say I am not disappointed. While they did turn down several claims that were not covered under my particular plan, I have submitted 4 other claims for covered illnesses and they were process and paid for in a few weeks. I’m very happy with Embrace and plan to renew this coverage next year.

Reimbursement is immediate! So far, I have only had to pay my share of the cost at the Vets office after my pet has been treated.