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I am beyond satisfied with Healthy Paws Pet Insurance. They're extremely efficient and process their claims very quickly. They were on top of all the paperwork from the get go, sending me repeated emails about information I needed to get to them to complete the claim process. While facing the stress of having a sick puppy it was very nice to not have to worry about my pet insurance. I also have to say they have THE BEST customer service. They follow up claims asking how your pet is doing and they respond within hours when you have questions.

Our 10 year old Berner has been diagnosed with histeocitic cancer. The good news there are treatments that can slow down the progress of the disease, the bad news they are expensive. We have not filed a claim before so I was a little apprehensive about how this would go. I should not have been. The Embrace staff have been prompt and efficient. The checks have been paid out in record time. I'm so glad they are with us in this very difficult time.I strongly recommend them

I filled the out earlier. Cat is doing much better and feel Trupanion has done a very good job. I do think my reimbursement is less than I calculate but haven't reviewed it closely yet.

I filled the out earlier. Cat is doing much better and feel Trupanion has done a very good job. I do think my reimbursement is less than I calculate but haven't reviewed it closely yet.

While the monthly cost of insurance is significant (and rising annually), the reimbursement rates are pretty high and the customer service is excellent. On this last point- the employees are friendly, the website is easy to use, the claim submission process is simple, and the turnaround time is speedy. We've had more than our fair share of unplanned vet visits with our active dog over the past few years, and having this insurance in place keeps us from too much worry about being able to provide the type of medical care she needs.

To be honest, I was not satisfied at all with ASPCA Pet Insurance when I first joined. The rates seemed to be climbing and they didn't cover very much. I had a long, drawn out dispute about Rusty's medication which I eventually won but it took a couple years off my life. Their policy renewal could be spelled out much better up front and they should make it easier to understand. Recently, I had a serious situation with 12 y.o. Rusty (who I'm paying more than $50/month for). The total vet bill was nearly $3000 and ASPCA paid me more than $1700 back. I think it's important to mention actual numbers so you can anticipate how much this insurance carrier will really cover. If I hadn't got at least that, I certainly would have dropped the policy. But they sent me that check pretty quickly and I didn't have to argue with a single rep to get it. That will keep me as a customer.

Have a pure-bred Yorkie (from breeder) and did not expect problems, but little dogs have hip & knee problems! The Vets knew Trupanion and faxed forms - received payment within two weeks.Buying this insurance is the best investment I have made!

Have a pure-bred Yorkie (from breeder) and did not expect problems, but little dogs have hip & knee problems! The Vets knew Trupanion and faxed forms - received payment within two weeks.Buying this insurance is the best investment I have made!

First Claim, excellent customer service, easy, clear and concise instructions to follow, Speedy refund, no hassle. Even the Health History, Orthopedic Exam & Waiver Process and required pre-work was not that difficult to do. As a 3X Great Dane Parent, we KNOW the potential costs and issues with a PureBred Giant Breed dog. We paid all out of pocket on our last two including ICU and surgeries. Not without insurance on this pup! Our young girl Misty is healthy and this was only a Wellness Rewards Claim, hope to not have to use anything more, but keep up the fantastic job EMBRACE! We sleep a bit better knowing she is covered.

Pinto is the first pet I have purchased pet insurance for. We have had trouble with a recurring ear infection. I have submitted numerous claims for his treatment, which have all been accepted. Embrace is very easy to use and the customer service is excellent.