very pleased with the quick claim
This was my first claim and Trupanion kept me informed via email on my claim from the time it was summited. It was great that they take the claims directly from my vet/s.
- INSURER:
Trupanion Canada
- POSTED: 08/09/2013
- BY: Cathy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
very pleased with the quick claim
This was my first claim and Trupanion kept me informed via email on my claim from the time it was summited. It was great that they take the claims directly from my vet/s.
- INSURER:
Trupanion
- POSTED: 08/09/2013
- BY: Cathy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Embrace worked exactly like I hoped it would.
There are a lot of pet insurance companies out there and I really went through them. Embrace worked exactly as advertised, paid the full vet bill minus my deductible, and no schedule payments, paid exactly the amount the vet charged. When I called to set up the direct payment in my account everyone was kind and were obviously pet people and you can really tell the difference. I would recommend Embrace to anyone and everyone.
- INSURER:
Embrace
- POSTED: 08/09/2013
- BY: Mike
- BREED: Beagle
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great!
This company is very effcient and great to work with! They are there to help you with what you need and you can tell they truly care for your pet!
- INSURER:
Trupanion
- POSTED: 08/08/2013
- BY: Nicole
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great!
This company is very effcient and great to work with! They are there to help you with what you need and you can tell they truly care for your pet!
- INSURER:
Trupanion Canada
- POSTED: 08/08/2013
- BY: Nicole
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great service...again!
Sadly, our Westie, Zoey, started throwing up and it took the vets almost a month to figure out what was wrong. Once we submitted the claim, Healthy Paws turned it around within a week and we got paid about 10 days from the day we submitted it.
We couldn't be happier with you guys. We hate that we had to use the insurance (it means Zoey was sick!), but you made the process quick and as easy as possible. Much appreciated!!
- INSURER:
Healthy Paws
- POSTED: 08/08/2013
- BY: Rob
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Claim denied/overturned
Madison my tea cup Maltipoo needed an operation. At first, Trupanion thought it was a Hip issue and I didn't have it covered. After a letter and call from my Vet explaining it was completely different the claims were overturned and was accepted . It was a hassle but at the last minute came out ok.
- INSURER:
Trupanion
- POSTED: 08/08/2013
- BY: Sandee
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Claim denied/overturned
Madison my tea cup Maltipoo needed an operation. At first, Trupanion thought it was a Hip issue and I didn't have it covered. After a letter and call from my Vet explaining it was completely different the claims were overturned and was accepted . It was a hassle but at the last minute came out ok.
- INSURER:
Trupanion Canada
- POSTED: 08/08/2013
- BY: Sandee
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great coverage, fast claims, wonderful service
We have two dogs covered by Healthy Paws. Our Akbash had a problem with her shoulder which would not have been covered by the majority of other providers - Healthy Paws covered the entire surgery and meds with no (well, few) questions asked. My younger Setter suffered a fractured femur. Healthy Paws not only covered all the radiographs but also the laser therapy to help her heal. She has recovered completely. There is an individual rep assigned to their respective accounts that answers every email or calls you.
- INSURER:
Healthy Paws
- POSTED: 08/08/2013
- BY: Danica
- BREED: English Setter
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Trupanion is awesome!
Trupanion has been amazing. Once I faxed my claim they replied with and email within 24 hours confirming they had received an were processing my claim. Then I had follow up emails advising me the stage my claim was in and then a final email letting me know what they were reembursing me for and that the cheques had been mailed. I now have set up direct deposit so that any future claims will be directly deposited into my bank account. They are friendly, caring, efficient, and fast. I was very impressed.
- INSURER:
Trupanion
- POSTED: 08/08/2013
- BY: Monica
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
