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I never experience that medical expenses for my dog will be so expensive. I was absolutely bless having this Trupanion before Puffy had dislocated disc. I won't be able to pay for his surgery without the help form Trupanion and Puffy would suffer so much without the surgery. Trupanion is so great not only for his surgery but other treatment as well. The reimbursement is fast and help me reduce the burden of my financial. When any pet owners ask me about getting pet insurance, I speak highly about Trupanion. I am now upgrade my insurance to cover more for Puffy. I'm sure everyone would be very happy with the service.

I never experience that medical expenses for my dog will be so expensive. I was absolutely bless having this Trupanion before Puffy had dislocated disc. I won't be able to pay for his surgery without the help form Trupanion and Puffy would suffer so much without the surgery. Trupanion is so great not only for his surgery but other treatment as well. The reimbursement is fast and help me reduce the burden of my financial. When any pet owners ask me about getting pet insurance, I speak highly about Trupanion. I am now upgrade my insurance to cover more for Puffy. I'm sure everyone would be very happy with the service.

After adding an English Bulldog to our family we realized we needed a reliable pet insurance plan. Embrace has been great, and claim reimbursements arrive quickly as promised - can't complain!

We have so far only used the Wellness Benefits and those reimbursements have arrived promptly and in the expected amount. The Embrace contact people have always been friendly, knowledgeable, and easy to contact. Very customer oriented. Of course, they end each call with the encouragement to give our Nickie a belly-rub for them. I hope I never have to use the policy to collect on treatment for a major illness but I am so glad to know we have that protection for Nickie if he needs it.

I'd recommend Pets Best because the people I've talked to there when I've had questions have been so kind, but this is my first go around with pet insurance and I don't think the terms and conditions were spelled out well enough for me. At first I thought it was a total 80% coverage of any bill, and then I read more and understood it to be that it would be up to $2500 per claim, but now have been told that it's just $2500 for the year for the same diagnosis. I wish I had had the foresight to have switched over to the middle plan when I had the time but I didn't as it was twice as much as the basic level. But maybe it's worth it in the end to have basic for young animals and as soon as they're a certain age, to move them up just so there aren't any bad surprises.

When our little Smootch needed TPLO surgery, pets best was there to pay his enourmous medical bill. A lot of other insurers we looked at will deny ACL claims or charge extra for that coverage but not these guys. This insurance has paid for itself many times over. Don't wait to insure your little fur babies until it's too late! :)

They made the whole claims proccess very simple and always proccess claims in a timely manner. If it weren't for pet insurance this year we could not have paid our bills!

My four kitties are covered with Embrace for both wellness and sickness/injury. Thankfully, I have not needed to make a sickness claim as of yet, but if the quick payout of their wellness claims are any indication, I know we've joined up with the RIGHT insurance company! And customer service has been quick with help AND friendliness as well! Only praise for Embrace so far!

Yet again, I am happy with the service that I received with Embrace. Originally my claim was denied, but since Embrace allows you to work with real people who contact you personally, I was able to explain the situation further, get additional information from my vet, and submit it to Emrace. Just a few weeks later the claim was covered. It's so refreshing to see a company let their employees make decisions based on information and logic - not bureaucracy. Thanks again!

Embrace continues to impress me with their thorough and very fair evaluation of my claims. We have two dogs and we have been experiencing a problem with Giardia (sp?)that may have been passed from one dog to the other. Embrace provides me with the status of claims while being reviewed and then provide me a very clear Explanation of the Benefit and why it was handled the way it was. Great communication.