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We submitted our claim and within a couple days Trupanion had reviewed and processed our claim. Within a couple of days we had a payment on the way. We are very pleased with the care and customer service that Trupanion provides.

We submitted our claim and within a couple days Trupanion had reviewed and processed our claim. Within a couple of days we had a payment on the way. We are very pleased with the care and customer service that Trupanion provides.

My dog had surgery to repair a fractured leg and when I submitted the claim, Embrace quickly and efficiently responded. Even when they were busy processing other claims, they maintained constant communication with me and was able to process my claim within two weeks. I am very pleased with their services.

I am a customer of Trupanion and unfortunately had to submit claims to them for my cat's bladder cancer treatment. They were great! I also interact with Trupanion as a veterinary professional, they are one of the best companies around! Our clients love them, we love them and you will, too.

I am a customer of Trupanion and unfortunately had to submit claims to them for my cat's bladder cancer treatment. They were great! I also interact with Trupanion as a veterinary professional, they are one of the best companies around! Our clients love them, we love them and you will, too.

I recently added my 4 dogs to the Embrace insurance plan.The cost is reasonable and gives me peace of mind.I included the Wellness plan so I could get coverage for heart worm meds.etc.The insurance plan has paid for itself for the first 2 months Inhave had it.The claims were addressed within 24 hours and checks arrived within a week of my visit to the vet.I am referring all of my friends !

Our cat is not the sharpest knife in the drawer so to speak... He ate a poisonous plant and the vet bills cost us about $3,000. After that incident we decided to get pet insurance. We spent a while decided which service to go with and settled on Trupanion. Only about a month after we signed up our cat got into trouble again after swallowing a cat toy. The bill was $6,000 this time! Even though we had only been signed up with Trupanion for a month and had paid a single down payment of about $20, they covered 90% of the total bill! There were a few items on the list that were not covered, like standard check ups, but all in all we only ended up paying about $800 instead of $6,000. I can honestly say that Trupanion saved my cats life... paying 6k to save our cat was just not an option for us. The only negative that I can speak of is that I did indeed have to pay the six thousand dollars upfront and then had to wait an agonizing week before Trupanion confirmed that they would cover us. It took about a month and a half until the insurance check came and was also pretty stressful floating $6,000 in debt while waiting. These are small complaints though, my cat is alive and my savings account is for the most part intact. I would highly recommend them.

Our cat is not the sharpest knife in the drawer so to speak... He ate a poisonous plant and the vet bills cost us about $3,000. After that incident we decided to get pet insurance. We spent a while decided which service to go with and settled on Trupanion. Only about a month after we signed up our cat got into trouble again after swallowing a cat toy. The bill was $6,000 this time! Even though we had only been signed up with Trupanion for a month and had paid a single down payment of about $20, they covered 90% of the total bill! There were a few items on the list that were not covered, like standard check ups, but all in all we only ended up paying about $800 instead of $6,000. I can honestly say that Trupanion saved my cats life... paying 6k to save our cat was just not an option for us. The only negative that I can speak of is that I did indeed have to pay the six thousand dollars upfront and then had to wait an agonizing week before Trupanion confirmed that they would cover us. It took about a month and a half until the insurance check came and was also pretty stressful floating $6,000 in debt while waiting. These are small complaints though, my cat is alive and my savings account is for the most part intact. I would highly recommend them.

Generally good,somewhat frustrated with insurer's interpretation that a visit to the vet after injury is always classed as a consultation rather than diagnostic-I have been in insurance claims for many years, and believe I am up to speed on terminology!

Generally good,somewhat frustrated with insurer's interpretation that a visit to the vet after injury is always classed as a consultation rather than diagnostic-I have been in insurance claims for many years, and believe I am up to speed on terminology!