216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion took care of my claim quickly.
I sent in my claim after my pup needed stitches because he was hurt while playing outside. It was my first time filing a claim, both of my dogs are covered by them. It was extremely easy to file and they settled it in less than 2 days. Definitely much appreciated!!
Insurer: Trupanion
By: Morgann
Great
It's easy and fast to report the claim. The Chase Bank claim payment makes it so much faster to get reimbursed.
Insurer: Nationwide
By: Kim
Awesome insurance for the love of my life.
Since I had my fur baby I had to use the insurance more than 5 times in 2.5 years he had eaten raisin, he ate rat poison, bitten by a pit bull and his follow up visits I had no problems making a claim with the ASPCA pet Ins, I had chosen the 90% plan with $100 deductible.
Insurer: ASPCA
By: Taneca
quick response
Pleasantly surprised with fast claim payment.
Insurer: Nationwide
By: Natalia
I would say a year ago I would have…
I would say a year ago I would have given them five stars. I always feel their reimbursements are fair. I'm not sure why the other reviewers felt there was a problem with that. You get back what the policy you picked stipulates. I have had some appeals and after the appeals I get either a great answer or a reimbursement. I actually feel they paid for things that they could have easily denied. They have dropped to four stars because of the reimbursement wait time. I have a current appeal due to a mistake ON MY VETS part (not PetsBest) and the rep told me via phone to expect an answer in six months. That seem really excessive. As stated by others and even PetsBest themselves if you know you have growing pains then a response to this should have already occurred. Otherwise I would still recommend them. It makes me wonder if there is a problem within the company.
Insurer: Pets Best
By: Jacklyn Lowe
Caring & empathetic
They go the extra mile .... at a social distance, though a true team and group cohesion:-) Thankful part of USAA
Insurer: Embrace
By: Brad
Claims are very easy to process, and every time I have contacted customer service, I've received outstanding service!
The website is very easy to use as well as filing claims electronically. My claims have always been processed on time and without any issues. What I like best about ASPCA Pet Insurance is the friendly people in customer service. They are well-trained, polite and always ask about my pet by name. It's a personalized, friendly service!
Insurer: ASPCA
By: Patrice
Pleasant surprise in time of stress.
I did a lot of investigating before deciding on Embrace, I liked the way I could make the policy fit what I felt were my needs while hoping I would never need to use it. After several years of insurance the need did arise when my Rottweiler developed a disc protrusion on his spine requiring VERY expensive surgery. While my main concern was for my dog it was a major relief when Embrace stepped up to the plate with no hassle covering his treatment. The claim process was very simple and very fair, I was pleasantly surprised. You never really know how good any insurance policy is until you need it and Embrace proved to be very good.
Insurer: Embrace
By: Michael
NATIONWIDE IS THE BEST!!!
Have had Nationwide for several years now .... I am very pleased with our plan and their service!!! Nationwide - thank you from Milo and his Parents !!!!
Insurer: Nationwide
By: Eileen