216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thanks for caring
Always caring and fair payment on claims also they respond back when claim is made
Insurer: Nationwide
By: Louis
EXCELLENT!!!
EXCELLENT COVERAGE,VERY FRIENDLY CUSTOMER SERVICE,
Insurer: Nationwide
By: BARBARA
So easy!
Nationwide is the best insurance. Over the last 2 years they have really improved the speed of their reimbursements which is AWESOME! You get it usually within 3 days even big ones like my dog’s huge knee surgery. We love Nationwide and will use them for every one of our pets.
Insurer: Nationwide
By: Sara
efficient and accurate
appreciate the fast and accurate processing of claims
Insurer: Nationwide
By: Kathy
Boo is doing well, and we love Nationwide Pet Insurance!
I wanted to write to say that Boo is doing fine after her dental cleaning. Thanks for asking. I'm so glad we have insurance for her. It has been a great experience. I would highly recommend it to everyone. Marian
Insurer: Nationwide
By: Marian
Thank goodness for insurance!
Gizmo was taken in securely without us due to COVID 19. They took good care of him.
Insurer: Nationwide
By: Lisa
Poor claim evaluation
Very disappointing, impersonal blanket processing of treatment.
Insurer: Nationwide
By: Maria
Excellent service
Nationwide has been amazing I recommend them to everyone I know
Insurer: Nationwide
By: Linda
Verbal quote and assurances about coverage were not true; very costly bit of misinformation
For several years, I had Nationwide (started under its former name, VPI) for another dog prior to Rusty and then a premium plan for Rusty which I believe cost $60/mo during last year's policy period. When it came time to renew for this policy period we are currently in---AND ADD A (NEW TO ME) SECOND DOG)--It appeared his same coverage was going up to over $90/month. In lengthy research at renewal time and then in a lengthy phone call with a man at your company (his name is in my records from last year), I was told significant factors, mostly cost, predicated the huge increase. I explained to the man that Rusty had to go to vet every three weeks for an anal expression and I wanted to be sure he would still be covered when I went down to the medium premium. He said, "All existing conditions will be honored." When I asked him precisely about coverage for that process, he told me it was covered and I would see full details in the documents that would arrive by mail after I renewed. I COULD NOT ACCESS THEM ONLINE AT THAT TIME HE SAID. Now I add Star's policy and everyone at my vet's office was horrified as I was told by your company that the heartwrenching diagnosis of heartworm we incurred this year WAS NOT COVERED. The office cited three insurance companies that do cover it. These policies I currently have do not even coverage basic prevention practices, among them vaccines and monthly prevention dosages for heartworm---WHICH I AGAIN WAS TOLD THEY WOULD---- It is for these reasons and for the very very very disappointing misinformation ( a kind word is being used here as is the intent of the whole tone of this letter--but make no mistake--I am disappointed, angry about the costs I paid for insurance that was fairly useless when I was told otherwise) your company provided to me, a fairly longtime customer, I am resuming research for companies that will provide me adequate coverage and actually advise me correctly before I purchase it. EXTREMELY DISAPPOINTED AND FINANCIALLY DAMAGED, Susan, Rusty and Star
Insurer: Nationwide
By: SUSAN
You guys are doing great and are always there for Jessica
We appreciate the service that you have always provided for Jessica, and with her recent eye surgery we know that you are helping her and us out. Thank You, Mercedes and Michaels Woods
Insurer: Nationwide
By: Mercedes