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I cannot say enough good things about this company. An annual deductible (as opposed to a per-incident deductible). Fantastic reimbursement plans (up to 90%). A comprehensive pre-existing condition review up front, so you know exactly what (if anything - and for our two dogs, we had NONE) pre-existing conditions might be excluded. Talk about peace of mind. Reimbursement is sent out in days upon receipt of the claim form. I could go on and on. I hope they are in business forever - simply fantastic.

Always extremely fast & friendly!! Would recommend to anyone with pets!!

Always extremely fast & friendly!! Would recommend to anyone with pets!!

It gives me a sense of calm knowing I can get the best care possible for my Shih Tzu/Maltese dog. Every animal is not perfect and when it comes to illness an animal can become more compromised. Trupanion works for us and I am pleased with the program.

It gives me a sense of calm knowing I can get the best care possible for my Shih Tzu/Maltese dog. Every animal is not perfect and when it comes to illness an animal can become more compromised. Trupanion works for us and I am pleased with the program.

When I had VPI, it seemed that very little was considered "allowable"! Then, they had a deductible for every condition, every year. That is $50 here and $50 there, so you never got anything back. Then they'd change the policy, to top that off. Their annual prices are astronomical! I am so glad that I made the decision to go with Pet's Best. It took me months to decide, but let me tell you.... don't wast your time and money. Just try Pet's Best. I'm not sure how long it took to handle the claim. Max 1-2 wks, but it may have been 1 wk or less, which is what I'm putting!!

I woud not dream of having any other insurance take care of our little boy Ari , he is to precious to us.we constantly recommend Trupanion so much, that people ask I I work for the companyMy response is ...I just love how they treat our little guy No delay with claims, friendley service Our little guy had a big patella surgery with lots of aftercare Totaling close to 4000 .00 in claims It was handled smoothley and super fast .....A+ Thank you Trupanion

I woud not dream of having any other insurance take care of our little boy Ari , he is to precious to us.we constantly recommend Trupanion so much, that people ask I I work for the companyMy response is ...I just love how they treat our little guy No delay with claims, friendley service Our little guy had a big patella surgery with lots of aftercare Totaling close to 4000 .00 in claims It was handled smoothley and super fast .....A+ Thank you Trupanion

Don't really have a claims story, but I'd like to say that I LOVE this company(!) and I recommend it to every pet owner I know!!!

Good customer service with pleasant people on helplines. They processed my claim quickly. Sadly, I had a major expenditure that was not covered as it was discovered during the waiting period, but overall an important resource to have if one has pets.