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My mastiff had some issues which required some teeth work, claw sanding, and checking his ears. Got everything done and submitted the claim within a couple of days to Embrace. Within 10 days I had my check in hand and everything Embrace briefed me on as far as the whole process was spot on!!!

We have an Alapaha Blue Blood Bulldog that just turned three and was diagnosed with Osteosarcoma and Metastatic Cancer. We are devastated since that horrible day August 27th, 2013. We chose to amputate his leg to rid him of the pain he had been in for six weeks while we thought it was just an injured knee. It all happened so fast and expenses came quickly. We felt comfortable in choosing quality of life for our baby Bobbo. Embrace took all the claims and within a few weeks turned everything back to us that they had promised. We are facing a horrible situation and Bobbo isnn't supposed to live past November 1st but we have a great Oncologist, Dr. Alice Villalobos, and a good plan so we're as hopeful as we can be from day to day. Bobbo is doing well and that's what counts. We have our second round of Carboplatin tomorrow in LA. Thanks Embrace on making it feasible to enjoy our baby a bit longer with all the treatments.

i recently purchased policy for 4 pets and had made a mistake when declaring an illness for one of them. i had said eye infection when in fact it was an ear infection. i called and they corrected the error for me and sent me a corrected policy

I have found from the beginning when I decided to purchase health insurance for my dog from embrace right to processing the claim customer service has been a priority with this company. It has been a painless positive experience.

Embrace continues to impress me. My poor pup had some stomach problems, and we had to run the usual battery of tests. I quickly and easily submitted my claim, and a couple of weeks later, I got a fair reimbursement for the majority of my two claims. Can't complain. I have a sense of peace of mind being an Embrace customer, especially with as expensive as pet care can be. Pet insurance is essential these days, and Embrace is the way to go...I've been a member for almost 4 years. Highly recommended!

I have three dogs insured with Healthy Paws and have been consistently impressed at the thoroughness and promptness of response I have received each time I have submitted a claim. And the personal notes, inquiring about my pet's recovery are unusual and appreciated. I have tried other pet insurance, but switched to Healthy Paws and could not be happier. I recommend them to all my pet owning friends.

I have used other pet insurance policies in the past, but none of them were ever as quick a turnaround on the claims as Embrace .

I reviewed various options for pet insurance and settled on Embrace because of the wide coverage and the fact that they take puppies and cover wellness care. So far I am frankly very impressed. Within 48 hrs of signing up my new puppy had his required exam which I have already been informed has been reimbursed (only a few days later)and then the puppy became ill and had to be taken back to the vet... and again this was promptly covered. However what really pleased me was the totally personal response to my email questions and the caring attitude of the responding staff. Even though they must have many emails each day my response was personal and not the usual computer generated note I am used to from health insurance companies. I am very pleased I signed on.

Im not really the type of person to review anything although I have a yelp account, amazon, nike, nordstroms and others but I would definitely recommend Healthy Paws insurance. Customer service is very easy and they always respond with a quickness. I've recommended Healthy Paws to several of my friends already.

The follow up on claims is excellent. Never gave pet insurance much thought. My vet as well recommended Embrace, and we are very happy to have insurance for the 2 dogs. I highly recommend Embrace to friends that have recently acquired a new pet or are thinking of getting one.